Product Manager, Resource Watch

Data Analysis & Technical Research Washington, DC, United States


This position can be based in the United States, London, United Kingdom, The Hague, Netherlands or in Mexico City, Mexico.

Job Summary

This is a unique opportunity to join a rapidly growing technical team at the World Resources Institute, one of the world’s leading global mission-driven environmental organizations.

In this role, you will lead the management of high-impact products to improve how we create, discover, and use data to support a more resilient and prosperous world. Resource Watch serves as the cross-institutional data platform for WRI. As a Product Manager within Resource Watch’s Platform team, you will help to ensure that the RW Product Roadmap has both a long-term strategic focus and harnesses opportunities that arise from new projects. Reporting to the Head of Product, Data Lab and the Resource Watch Director as outcomes manager, you will work with the Platform team to steward the RW product roadmap and development of the core Resource Watch platform.

You will be directly responsible for the Walmart Foundation funded Climate Risk Tool, a global geospatial climate risk tool for water stress, hazards, sea level rise, and extreme weather events and the Earth Dashboard, the first public facing, highly visual interactive data portal to tackle the Planetary Emergency. You will take ownership of defining the product development plan, lead creation of RFPs and manage the day-to-day implementation of that plan. You will prioritize features based on user research, stakeholder engagement, and the needs of other products served by Resource Watch. You will manage day-to-day interactions with vendors, develop and manage a product roadmap, and ensure timely and high-quality delivery of features, among other tasks. You will also act as the focal point for the technical delivery of this product, ensuring it remains aligned with the Resource Watch overall product strategy, developing a technology backlog and communicating priorities to the external vendors responsible for development.

The Earth Dashboard (https://earthhq.org/), publicly launched at COP26, is the first public facing, highly visual interactive data portal to tackle the Planetary Emergency.  The Earth Dashboard is a joint project of the Global Commons Alliance, the largest coalition of scientific and conservation organizations, and Resource Watch, which compiles hundreds of visualized data sets from the world’s most reliable sources. 


This position is remote due to Covid-19, but you will be based at WRI’s office in London, The Hague, Mexico City or in Washington, DC once restrictions have lifted. There is also the possibility work remotely in the US. 


Job Responsibilities

Product Management of the Climate Risk Tool (60%)

  • Lead the design and development of the Climate Risk Tool, ensuring the platform meets internal and external needs in line with its vision and theory of change
  • Define the product strategy and roadmap, in partnership with the Resource Watch team and the wider project team
  • Oversee Climate Risk Tool contracts with external web vendors, establish priorities, draft competitive RFPs, manage the RFP selection process, delivery deadlines and budget
  • Maintain the product backlog and prioritize features based on user needs, stakeholder input, and the product roadmap
  • Lead the user research process definition and implementation, defining the outreach and engagement plan and overseeing the executing the plan with WRI’s programs and International Offices, as well as external stakeholders and target users to drive the development of the platform to meet user needs
  • Manage and contribute to the development of product design artefacts, including sprints, workshops, user personas and user flows through to execution and delivery of UX and UI
  • Monitor product development deliverables and adjust priorities as needed
  • Review QA results before releasing to UAT
  • Manage UAT, including creating acceptance checklists, test cases and an issues log
  • Analyze pilot results, devise and deliver how to best drive KPIs for user engagement
  • Maintain clear and comprehensive documentation
  • Liaise with the Communications team over outreach and engagement of the Walmart tool
 
Product Management of the Resource Watch platform (20%)

  • Assist the Platform team to put best practices around the ongoing design and development of Resource Watch, ensuring the platform continues to meet internal and external needs in line with Resource Watch’s vision and theory of change
  • Contribute to the definition of the product strategy and roadmap, with input from the Platform and Data Teams, and the Data Lab engineering team
  • Contribute to the planning of the Resource Watch product roadmap in collaboration with product leads who implement specific products
 
Advise the Global Commons Alliance on the development of the Earth Dashboard (20%)

  • Support the Executive Director of Earth HQ in the ongoing design and development of the Earth Dashboard, in coordination with the wider Global Commons Alliance and the Resource Watch team
  • Contribute to the development of the wider Global Commons Alliance strategy, with particular focus on Earth HQ and the Earth Dashboard to co-shape the initiative
  • Consult with WRI subject matter experts and external stakeholders (e.g., the Earth Dashboard Advisory Group) to help guide the scoping and development of new features
  • Regularly liaise with the Resource Watch team to ensure strategic alignment with the Resource Watch product portfolio
 
Job Qualifications
  • Master's degree required or a Bachelor's degree with 2 years additional relevant experience
  • Minimum ​3 years relevant full-time work experience
  • Working knowledge of product development and user research best practices
  • Experience managing technical projects, web and other product development, particularly working with external vendors
  • Ability to solve complex problems, reach decisions and solutions underpinned by consultation, evidence, and solid documentation
  • Excellent communication and interpersonal skills, with the ability to understand issues from different perspectives, and the confidence to take principled positions or seek help when needed
  • A high degree of comfort with web technologies, with the ability to work with both technical and non-technical colleagues and partners
  • A self-motivated learner with a willingness and ability to take on new challenges as required
  • Strong visual and aesthetic sense
  • Highly organized and attentive to detail
  • Experience managing partnerships of partners, donors, and governments
  • Familiarity with tracking software such as Google Analytics, Hot Jar and Jira, in addition to repositories such as GitHub
Potential Salary

$59,000 - $77,000 if based in United States.
€47,217 - €59,022 if based in the Netherlands.
£37,000 - £46,250 if based in the UK. 

Salary is commensurate with experience and other compensable factors. 

How to Apply

Please submit a resume with cover letter. Applicants must apply through the WRI Careers portal to be considered. Deadline for applications: Friday 26 November 2021. 

Program Overview

This position is based in the Resource Watch team of the Data Lab in the Research, Data, and Innovation department, which works to promote high-quality standards in WRI’s research, mentor staff, and ensure research is coordinated and coherent across WRI’s programs, centers, and international offices. Resource Watch launched as a beta platform in 2018, currently hosts over 300 datasets, including 50+ in near real-time and has developed thematic microsites for energy and the ocean. Resource Watch’s platform services to Programs, Centers and IOs serves as the technical pillar of the Data Lab. You will oversee technical solutions developed for the Resource Watch platform and develop the technical and architectural strategy for the platform. WRI’s Data Lab works throughout the institute to help our researchers harness the full power of the data revolution and use modern technology to solve today’s most pressing issues. The Data Lab upholds WRI’s rigorous data standards and commitment to open data and knowledge-sharing.

WRI Overview

World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity and human well-being. We are working to address seven critical challenges that the world must overcome this decade in order to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean.

We are passionate. We value our diversity of interests, skills and backgrounds. We have a flexible work environment. And we share a common goal to catalyze change that will improve the lives of people. Our shared ideals are at the core of our approach. They include: integrity, innovation, urgency, independence and respect.

The foundation of our work is delivering high-quality research, data, maps and analysis to solve the world’s greatest environment and international development challenges, and improve people’s lives. We work with leaders in government, business and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
 
We have been growing rapidly: our staff has doubled in size over the past 5 years and our operating budget is now $150 million. Founded in 1982, WRI has a global staff of 1,000+ people with work spanning 60 countries. We have offices in Africa ,  Brazil , China ,  Europe ,  India ,  Indonesia ,  Mexico and the United States  as well as a growing presence in other countries and regions.  

WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices.