Director of Human Resources

Human Resources Salt Lake City, Utah


Director of Human Resources


Essential Responsibilities:


Employee Relations

  • Assist employees with HR related questions as the first point of contact for issues, questions, and concerns;
  • Advises managers on all performance improvement plans and corrective action; approves any written documentation in advance of providing to employee; approves all non-exempt terminations;
  • Reviews key HR metrics on a regular basis to include turnover, exit interview data, etc.
  • Developments and implements recognition programs as needed;
  • Follows up on any outliers (positive and constructive) obtained from exit interview data;
  • Oversees execution of employee engagement survey; analyzes feedback, identifies trends, and summarizes results for Management team.




  • Responsible for compliance of personnel files and Form I-9’s;
  • Oversees Driving program to include securing and tracking of driver licenses, MVR’s, and insurance requirements; communicates with employees on a regular basis regarding upcoming expirations;
  • Ensures accurate and timely submission of EEO-1 report on an annual basis;
  • Assists VPHR with policy development including updating and maintaining employee handbook, HR policies and procedures, and HR forms as needed.



  • Develop and implement HR related training to Managers at time of hire/promotion and as an annual refresher;
  • Facilitate and ensure compliance training for employees and supervisors; Conduct any other required training for employees and/or supervisors;
  • Oversee development and implementation of standardized company orientation program; obtains feedback from new hires and upgrades accordingly.


Workforce Planning

  • Supports VPHR on annual benefit planning, plan design, open enrollment communication and timing; provides recommendations on wellness initiatives;
  • Advises managers on job titles, job description, and compensation plans for newly created positions;


  • Keeps abreast of best in class employer trends for training, performance management, recruiting, benefits, and compensation and provides recommendations to VPHR;
  • Assists with the development and execution of the performance management program to include conducting reviews, merit increase process, to ensure fairness and company-wide fairness and consistency;
  • Support VPHR on planning and preparation for M & A’s, as needed.


Minimum Requirements:


  • BA/BS degree in business, HR, or related field;
  • 6-8 years of experience in an HR leadership role as a generalist or with an employee relations focus;
  • Payroll experience preferred;
  • Previous experience in a high-growth company is beneficial;
  • Multi-site, multi-state experience preferred;
  • PHR certification preferred;
  • Thorough understanding of all aspects of human resources;
  • Ability to analyze, formulate, and provide recommendations;
  • Excellent leadership and interpersonal skills;
  • Exhibits high level of confidentiality and professionalism;
  • Proficiency in MS Office applications;
  • Familiarity with the utilization of a HRIS and payroll systems.



The Company:


Quite simply, we make shipping simple. Worldwide Express offers customers a comprehensive solution for their shipping needs, whether it be small package, less-than-truckload or full truckload. We are a local partner for your global supply chain, providing consultative service from more than 125 offices across the nation. Through our relationship with UPS® and a highly selective carrier portfolio, we provide our customers with a breadth of shipping options unmatched in the 3PL field.

Worldwide Express has a strategic partnership with UPS for light package, domestic and international shipping to penetrate the small to medium size business sector. As UPS's largest business partner in North America our sales teams do what they do best, which is providing solutions to a C-Level executive while letting UPS do what they do best, deliver more packages on time than anyone else. In addition to our relationship with UPS WWE has alliances with over 65 LTL, Domestic Air Freight, and International Air Freight carriers. WWE provides tailored services and individualized shipping solutions to fit the needs of any small to medium-sized business customers.

Worldwide Express is an Equal Opportunity Employer. Worldwide Express Operations, LLC and WWEX Franchise Holdings, LLC (collectively “Worldwide Express”) strive to make employment decisions on the basis of merit, seeking the most qualified individuals in every job.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, genetics, disability, age, veteran status, or other status protected by law.  All employment decisions will be based on valid job requirements or other legitimate, non-discriminatory reasons.  Worldwide Express offers reasonable accommodations for individuals with disabilities in the job application and hiring process.  If you would like to request such an accommodation, please contact the Vice President of Human Resources of Worldwide Express.