Product Owner - IT

Information Technology Dallas, Texas


Product Owner - IT



The Product Owner ensures that business and user requirements are incorporated into the system.  The position includes translating business goals and requirements into technical objectives, ensuring requirements are fully represented through the agile development process by creating epics, stories, and use cases.  Throughout development, the Product Owner interfaces with customers and demonstrates products to ensure business requirements are fulfilled and usability is confirmed.


  • Learns and understands business operations, sales processes, integration points, and end-to-end flow of a business transaction.
  • Learns and understands end-to-end use of systems and products from an end user perspective.
  • Collaborate with stakeholders during the visioning and concept development of a product.
  • Lead, manage and collaborate with cross-functional teams, business owners and end customers to understand and document business requirements, use cases, and acceptance criteria.  Represents business owners and customers to development teams on a day-to-day basis.
  • Seeks to understand what system is required to do and also what it should not do.
  • Leads the development of business requirements, epics, stories, themes, use cases and acceptance criteria for owned system functions.
  • Establishes and leads regular sessions and product demonstrations with business leaders and end customers to ensure alignment and appropriate interpretation of requirements.  Updates requirement documents based on outcomes of product demonstrations.
  • Ensures system usability through usability sessions with end customers; documents result of sessions and adjusts requirements accordingly. Possess a fundamental understanding of end-to-end customer experience integration and dependencies.
  • Assess value, develop cases, and prioritize stories, epics, and themes to ensure work focuses on those with maximum value that are aligned with product and business strategy.
  • Develop and maintain an appropriately prioritized backlog of user stories for implementation
  • Work with project managers, architects, and technical leads to determine scope and priorities for product development cycles
  • Work with development teams to ensure that they understand the vision for the product and are designing great features
  • Develop appropriately detailed specifications for product features so that they are clearly understood by the development teams
  • Inspire and motivate the development teams to deliver innovative and exciting solutions with an appropriate sense of urgency
  • Act as an ambassador for the product internally and externally, and as the primary technical contact for queries related to the product
  • Work with key stakeholders across the company to ensure successful product release
  • Build strong relationships with business and technology partners (dszehs)




  • Other responsibilities as defined by management



  • Bachelor’s Degree required
  • 8+ years of IT experience, at least 3 in product management or product development
  • Significant leadership experience in the logistics industry or adjacent industries applicable to WWEX.
  • Experience working as part of a team defining a completely new software product




  • Understanding of the industry, specific WWEX business model, and unique characteristics of the Company.
  • Significant leadership experience in the logistics industry or adjacent industries applicable to WWEX.
  • Agile development methodologies.
  • Common business practices and software product design.
  • Building collaborative relationships.
  • Change management.



  • Influencing, leading change that drives business performance.
  • Verbal and written communication skills.
  • Conflict management and problem-solving.
  • Assessment and decision-making skills.
  • Relationship building both within the organization and with external sources.
  • Presentation and facilitation skills.
  • Analytical.
  • Deductive and inductive reasoning.
  • Critical thinking.
  • Forward thinking.
  • Technical Expertise.



  • A competitive Salary
  • Advancement opportunity
  • A comprehensive benefits package including medical, dental and vision coverage as well as the opportunity to participate in a 401(k) program


Quite simply, we make shipping simple. Worldwide Express is a relationship company offering customers a comprehensive solution for their shipping needs, whether it be small package, less-than-truckload or full truckload. We are a local partner for our customers’ global supply chain, providing consultative service from more than 125 offices across the nation. Through our relationship with UPS® and a highly selective carrier portfolio, we provide our customers with a breadth of shipping options unmatched in the 3PL field.

Worldwide Express has a strategic partnership with UPS for light package, domestic and international shipping to penetrate the small to medium size business sector. As UPS's largest non-retail authorized reseller in North America, our sales teams do what they do best, which is providing solutions to C-Level executives while letting UPS do what they do best: deliver more packages on time than anyone else. In addition to our relationship with UPS, WWEX has alliances with over 65 LTL, Domestic Air Freight, and International Air Freight carriers. WWEX provides tailored services and individualized shipping solutions to fit the needs of any small to medium-sized business customers.

Worldwide Express is an Equal Opportunity Employer. Worldwide Express Operations, LLC, and WWEX Franchise Holdings, LLC ,(collectively “Worldwide Express”) strive to make employment decisions on the basis of merit, seeking the most qualified individuals in every job.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, genetics, disability, age, veteran status, or other status protected by law.  All employment decisions will be based on valid job requirements or other legitimate, non-discriminatory reasons.  Worldwide Express offers reasonable accommodations for individuals with disabilities in the job application and hiring process.  If you would like to request such an accommodation, please contact the Vice President of Human Resources for Worldwide Express.