Customer Service Representative: Full-Time Position

Customer Service Henrico, Virginia


Description

We are seeking a Full-Time Customer Service Representative dedicated to ensuring optimal customer satisfaction. This role requires someone with a passion for customer relations and a commitment to delivering top-notch service. 

Responsibilities: 

  • Offer excellent customer service to resolve queries and concerns effectively.
  • Respond promptly to customer inquiries and escalate issues as necessary.
  • Maintain a high level of professionalism and positive attitude in all interactions.
  • Collaborate with the team to improve customer experience.
  • Utilize CRM systems to manage customer data and interactions.

Qualifications: 

  • Proven experience in customer service roles is advantageous.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving and conflict resolution abilities.
  • Ability to work effectively in a team environment.

This full-time position includes comprehensive benefits and potential growth opportunities within the company. Join our team to drive excellence in customer service and satisfaction.