AdOps Associate - Remote/Virtual (Entry Level)

Marketing Los Angeles, CA Seattle, WA Honolulu, HI


About the role:

WorkReduce is looking for Full Time Ad Ops Associates to work business hours in GMT+5:30 or GMT+8 to serve as a primary resource to our clients in all things related to ad serving and trafficking. We need someone who is proficient in at least one ad serving platform such as DCM, DV360, AdWords, GDN, or  and has experience in trafficking ads and troubleshooting challenging ad delivery issues. You should have a high technical aptitude and enjoy hands-on learning in a fast-paced environment.

You’ll be supported by a team of junior associates for data entry, quality assurance, and other tasks.

The role is 100% remote, so is ideal for someone looking for a flexible employment position.

About WorkReduce

WorkReduce is a dynamic company of remote workers dedicated to supporting each other in providing a high level of service to our clients. Although we don’t work in the same location, we value each other and maintain a cohesive culture that enables everyone to do their best work. Our clients rely on WorkReduce's virtual team to help execute programmatic marketing campaigns, campaign analytics, and related tasks.

We are the largest technology-enabled services provider for media buying. We serve brands and agencies as a distributed team of media and technology experts operating through the WorkReduce platform. Our mission is to improve our clients’ lives and businesses. We are committed to providing employment that pays well, expands access to jobs and training, and makes a difference. We hire people who share our values of transparency, inclusivity, dedication, and fairness.

What you’ll do:

  • Provide specialized technical support to internal ad campaigns managed by WorkReduce
  • Develop scalable tracking solutions for product teams through the integrated use of Doubleclick floodlights, remarketing lists, and pixels
  • Document internal procedures, policies, and tutorials
  • Train internal teams on industry best practices, Google best practices, and internal policies.
  • Troubleshoot various customer problems and utilize experience to develop solutions
  • Work with Product Management, Marketing, Engineering, and other teams to inform, test and implement product and operational improvements
  • Monitor and report on global internal campaigns for any violations of policies

What we’re looking for:

  • 1-2+ years of experience in an ad operations role such as an ad trafficker, ad network, or DSP support
  • Experience in troubleshooting ad serving technical issues, such as delivery investigation and third party rich media issues - specifically focused on the mobile ecosystem
  • Ability to absorb complex technical concepts and communicate them to a non-technical audience
  • Creative problem-solving and analytical skills
  • Ability to understand and debug third-party remarketing pixels and lists

Nice to haves:

  • Experience in working with Rich Media (Expandable, Video, Floating), Mobile, Video (VAST, VPAID) and Standard Display Ads
  • Experience working in digital agencies or media buying 
  • Web development experience with strong HTML/Javascript skills

WorkReduce provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.