Ad Operations Manager

Ad Operations Charlotte, NC San Francisco, CA NY Denver, CO


About WorkReduce 

We serve brands and agencies as a distributed team of media and technology experts operating through the WorkReduce platform. We are committed to providing employment that pays well, expands access to jobs and training, and makes a difference. We hire people who share our values of transparency, inclusivity, dedication, and fairness.  

WorkReduce is looking for an Ad Ops Manager to serve as a primary resource to one of our clients in all things related to ad serving, tagging, and trafficking.

We need someone who is proficient in 
DCM and has experience in trafficking ads, troubleshooting technical issues, and resolving challenging ad delivery issues. You should have a high technical aptitude and enjoy hands-on learning in a fast-paced environment. This role is for a “client-side” opportunity (not agency).  

What you’ll do: 

  • Provide specialized technical support to internal ad campaigns managed through Google Campaign Manager (DCM) and Google Ads (YouTube) 
  • Provide trafficking support and execution for campaigns 
  • Internal and external communication around trafficking including gathering assets, generating and providing tags, and assisting in organization 
  • Support the implementation and QA of re-marketing tags and other pixels to be deployed across ad servers (i.e. DCM), GTM or other tag manager, or directly on client site 
  • Work closely with media team and head of media to ensure media plans are accurately executed through expertly trafficked campaigns  
  • Provide opinions on methods, platforms, and process based on prior experience and knowledge of how and when to use different tools 
  • Troubleshoot various problems and utilize experience to develop solutions 
  • Monitor and report on campaigns  

What we’re looking for: 

  • 3+ years of experience in an ad operations role within an ad agency, ad technology platform, or DSP support – specifically handing ad tagscampaign setup and trafficking within Campaign Manager (DCM) 
  • Understanding of campaign setup needs and how they translate to reporting and conversion attribution – i.e. what happens when multiple ads are assigned to placements in an ad server and how that will change the way reporting is pulled 
  • Experience in troubleshooting ad serving technical issues, such as delivery investigation and third- party rich media issues, conversion tags, and platform discrepancies 
  • Ability to absorb complex technical concepts and communicate them to a non-technical audience 
  • Experience working in a fast-paced environment 
  • Creative problem-solving and analytical skills 
  • Ability to understand and debug third-party remarketing pixels and lists 
  • Experience in working with different types of ad formats (rich, video, etc.) 

What you can expect from WorkReduce: 

WorkReduce provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

WorkReduce does not accept unsolicited resumes from third-party recruiters without a signed agreement on file with WorkReduce. Third-party recruiters include agencies, organizations, or individuals recruiting candidates for temporary, part-time or full-time opportunities other than for their own needs.   

WorkReduce will not pay a fee to a third-party recruiter for any resumes or CV’s submitted to any employee that does not have a signed agreement with WorkReduce. The agreement must be dated no earlier than one year previous to the date of resume submission. Candidate introductions, resumes or CV’s must only be submitted via the WorkReduce recruiting team and only if a) an agreement is already in place and b) the third-party recruiter has received formal instruction from a member of the recruiting team to submit candidates to a vacancy.  

We are not able to sponsor candidates requiring work authorization.