Solution Architect

Engineering United States


Leading digital experience agency for +20 years, Whereoware drives smart growth through digital strategy and activation. We specialize in successfully guiding brands through the ever-changing digital landscape, through customer acquisition, retention, and maximization; marketing optimization; and e-commerce solutions. Pioneering online personalization and holistic digital experiences, we design and build, award-winning websites and campaigns, generating impactful results with data integrations, analytics, and digital advertising.

Whereoware acquired a user experience consultancy in 2022 accelerating our growth and advancing our capabilities to help our clients achieve their goals.

Whereoware is hiring a Solutions Architect to work with our exciting clients and in conjunction with our in-house Ongoing Support team optimizing and supporting websites for exceptional end user experiences. The Solutions Architect is responsible for requirements gathering, business analysis, specifications development, technical design and troubleshooting eCommerce and Digital Marketing websites 

Whereoware is an agile digital agency with clients across industries and verticals. Day-to-day projects for the Solutions Architect will vary, but may look like:
  • Working with a Portfolio Manager to evaluate client needs, provide business solutions and set client expectations.
  • Responsible for collecting, understanding, and documenting business requirements and translating those into functional and system design specifications.
  • Responsible for system specifications design and review, technical review, system testing, system implementation, post implementation review, risk assessment, identifying dependencies & gaps.
  • Develops and maintains detailed project implementation plans with the Portfolio Manager. Responsible for knowing and reporting project status from a technical implementation standpoint.
  • Work with developers to review / understand requirements and specifications for technical design, obtain information on system capabilities, limitations and performance requirements.
  • Provides day-to-day technical project coordination, responsive planning and implementation of multiple projects across all product lines.
  • Identifies and effectively communicates system optimization recommendations that will bring value to Clients from both a technical, operational and business perspective.
  • Serves as an escalation point for complex technical troubleshooting
  • Works with the business unit on long term strategies to better use technology and to promote / champion process improvement initiatives.
The Solutions Architect will have:
  • Minimum 3 years’ experience as a technical architect managing software projects, while serving primary point of contact for all technical matters and project deliverables.
  • Minimum 10 years IT related experience and development experience required 
  • Intermediate to Expert C# .NET development skills
  • Strong understanding of front-end technologies, such as HTML, CSS and JavaScript to allow effective communication, collaboration and management of front end developers.
  • Expert understanding of relevant design patterns. Able to define the technical architecture of an entire system / project
  • Strong understanding of version control and modern devops processes.  Ability to define the DevOps processes for a project.
  • Strong understanding of cloud hosting / cloud application development, preferably in Microsoft Azure.
  • Proven technical leader experience in delivering CMS and eCommerce websites 
  • Episerver CMS and Commerce experience and or certification preferred.
  • Previous employment with a software development or software agency organization is a must
  • Ability to work with stakeholders at senior level of an organization with strong problem solving, analytical and communication abilities. 
  • Ability to prioritize workload and balance the fast-paced demands of a small team servicing a wide range of clients.
  • Track record of leading, thinking strategically, innovating, acting with integrity and exceeding client expectations.
  • Prior experience working at a digital consultancy or agency
  • Prior software design and development experience preferred
  • BSCS or related technical degree required
Additional Benefits: 
  • Medical, Dental, Life Insurance, and Disability Benefits
  • Paid Holidays, Personal + Vacation Days
  • Employee Assistance Program & 401(k) Retirement Plan
  • Professional Development Allowance
  • Paid Parental Leave


Whereoware is an Equal Opportunity Employer.