Senior Business Analyst

Quality Assurance United States


Description

Leading digital experience agency for +20 years, Whereoware drives smart growth through digital strategy and activation. We specialize in successfully guiding brands through the ever-changing digital landscape, through customer acquisition, retention, and maximization; marketing optimization; and e-commerce solutions. Pioneering online personalization and holistic digital experiences, we design and build, award-winning websites and campaigns, generating impactful results with data integrations, analytics, and digital advertising.

Whereoware acquired a user experience consultancy in 2022 accelerating our growth and advancing our capabilities to help our clients achieve their goals.

We are hiring a Senior Business Analyst to join our project team. You will work alongside other project managers and UX team members. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

Responsibilities:

  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
  • Assisting in Discovery meetings to understand business use cases and requirements.
  • Conducting meetings and presentations to share ideas and findings.
  • Performing requirements analysis.
  • Effectively communicating your insights and plans to cross-functional team members and management.
  • Gathering critical information from meetings with various stakeholders and producing useful reports.
  • Working closely with clients, technicians, and managerial staff.
  • Ensuring solutions meet business needs and requirements.
  • Performing user acceptance testing.
  • Updating, implementing, and maintaining procedures.
  • Prioritizing initiatives based on business needs and requirements.
  • Monitoring deliverables and ensuring timely completion of projects.

Desired Skills and Experience:

  • A bachelor’s degree in business or related field or an MBA.
  • A minimum of 53 years’ experience in business analysis or a related field.
  • Exceptional analytical and conceptual thinking skills.
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Advanced technical skills.
  • Excellent documentation skills.
  • Fundamental analytical and conceptual thinking skills.
  • Experience creating detailed reports and giving presentations.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • A track record of following through on commitments.
  • Excellent planning, organizational, and time management skills.
  • Experience leading and developing top performing teams.
  • A history of leading and supporting successful projects.

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Whereoware is an Equal Employment Opportunity Employer.