The Area Human Resource Manager will participate in multiple areas of a fast-paced HR department. Some of these include, but are not limited to, recruiting administration, benefits, compensation, onboarding, employee movement, employee relations, performance management, and building a strategic partnership with local management.

• Responsible for administering human resource related duties and managing employee relation issues that promote a high-performance culture while ensuring compliance and consistency with federal, state, local and international laws as well as company policies.

• Handle employee relations issues and make recommendations to resolve concerns and/or improve morale; Monitor, audit, and investigate HR related matters and regulations including, but not limited to sexual harassment, discrimination, ADA, FMLA, Wage and Hour, EEOC, DOL.

• Participate in developing and revising policies, practices and procedures as needed.

• Responsible for communication of all HR policies, procedures, and initiatives to market leaders.

• Partner with Regional leader to identify and address issues affecting employee retention.

• Assist with implementing and executing recruiting strategy

• Consult with managers to discover staff requirements and specific job objectives

• Promoting open positions on job boards and social media platforms

• Facilitating job offer and new hire process for assigned region

• Review and advise on pre-employment and background screening results

• Participate in multi-unit leader level interview and selection process

• Review and coordinate the processing of various HR forms/paperwork including employee workflow status changes, transfer forms, terminations, etc.

• Maintains confidential information and proprietary reports.

• Works directly with associates to create an employer-of-choice environment.

• Provide coaching to field leadership on associate relations issues to ensure that associates are fairly, and equitably treated and legal guidelines are followed.

• Participation in assigned projects and facilitation of HR training sessions.

• Attend Regional Summits and leadership meetings

• Develop an in-depth understanding of the Wireless Retailer business and ensure that HR programs add value to the business.

• Must be able to work in fast-paced, detail-oriented environment and prioritize workflow according to both urgency and importance

• Must live within the Region in which they support

• Bachelor’s degree in human resources or equivalent work experience

• Minimum of 2-3 years of HR experience.

• Excellent communication skills, written and oral

• General understanding of all major US federal employment laws (Title VII, ADA, FMLA, USERRA, FLSA, etc.).

• Solution focused. Think unconventionally.

• Familiarity with Applicant Tracking System preferred JobVite

• Analytical mindset with the ability to interpret data.

• Strong working knowledge of business tools and metrics.

• Attention to detail and strong writing capabilities.

• Excellent time-management skills that include professional follow-up and follow-through skills.

• Strong work ethic and desire to achieve results.

• Customer focused, and servant leader mind set.

• Professional and strong understanding, use, and technical use ability of Microsoft Office products, i.e., Word, PowerPoint, Excel, Outlook, Office 365, etc.

• Legally authorized to work in the United States for any employer, without restrictions.

• Ability to travel up to 30%, travel within assignment with overnight stays required, as necessary.