MariaDB SME/Technical Architect

Engineering Remote, United States

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Description

Position at Windward Consulting

Windward Consulting is an Elite ServiceNow Partner that delivers real-world Service Reliability solutions using a unique blend of expert process knowledge, technology insight, and deep operational experience. This combination of skills is grounded in a product- and vendor-agnostic approach that enables Windward to serve as a trusted partner to some of the world’s leading businesses and U.S. government agencies. Since our inception in 1997, Windward has supported over 500 clients worldwide and more than 3,500 projects. 
 
Our dedication to excellence is reflected in our industry-leading metrics. Windward has a Customer Satisfaction (CSAT) score of 5.0 and an Employee Net Promoter Score (eNPS) of 82, demonstrating our commitment to both client success and employee engagement. We foster a culture of teamwork, innovation, and ongoing learning—empowering our consultants to tackle complex challenges for innovative clients. If you’re passionate about technology and eager to make a difference, Windward is the ideal place to elevate your career.
 
Windward is seeking a highly skilled and experienced MariaDB SME/Technical Architect responsible for designing, configuring, and optimizing a distributed multi-site MariaDB instance that is used to support an on-premises ServiceNow implementation. This role relies on expert-level MariaDB skills as well as knowledge of ServiceNow’s functionality and use of that database to deliver highly available and reliable ServiceNow services.
 
The ideal candidate has hands-on experience installing, configuring, and troubleshooting issues with MariaDB, preferably in ServiceNow on-premises environments. 
Key Responsibilities 
  • Maintain and optimize installations of MariaDB across multiple environments, to include architecture, design, installation support, configuration, and maintenance
  • Configure and maintain database replication within and across multiple sites to ensure performance and high availability
  • Collaborate with ServiceNow administrators to ensure full alignment and optimal utilization of the database by the ServiceNow application.
  • Collaborate with stakeholders and Business Analysts to translate business needs into technical specifications and lead technical workshops to review design, architecture, and configuration approaches.
  • Provide technical leadership and ensure compliance by guiding junior developers or project teams, participating in code reviews, maintaining version control, ensuring security/privacy compliance, and contributing to technical documentation.

 

 
Required Qualifications 
  • Bachelor’s degree in Computer Science, Information Systems, or related field.
  • 3–5+ years of MariaDB development or technical consulting experience (MySQL experience will be considered, but MariaDB-specific capability is preferred)
  • Strong understanding of InnoDB internals and transaction behavior
  • Practical and demonstratable MariaDB-specific experience with performance tuning and optimization, especially running on VMware linux hosts
  • Practical and demonstratable MariaDB-specific experience with high-availability, replication, and database scaling architecture
  • Experience with backup/recovery and disaster recovery planning
  • Proficiency in scripting (Python/Bash) for automation
  • Practical and demonstratable MariaDB-specific experience with implementation of security and compliance controls.
  • Excellent problem-solving and debugging skills.
  • Strong communication and client-facing presentation abilities.
     
Preferred Qualifications 
  • RaptorDB experience/expertise
  • Alternative storage engine experience for MariaDB
  • ITIL v3 or v4 Certification
  • ServiceNow Certified Systems Administrator (CSA)
Location  
  • Remote
Windward strives to attract and retain the best individuals and provide an environment where they can all grow professionally and build a rewarding career. We continually strive to create an environment that balances work life and offers benefits that will enhance the compensation package. We offer Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance. 
Windward Consulting is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status. 

WINDWARD CONSULTING GROUP, INC. (WINDWARD) PROVIDES EQUAL EMPLOYMENT OPPORTUNITY WITHOUT REGARD TO AN APPLICANT’S COLOR, RACE, SEX, PREGNANCY, NATIONAL ORIGIN, AGE, DISABILITY, RELIGION, MARITAL STATUS, GENETIC INFORMATION, VETERAN STATUS, OR ANY OTHER CHARACTERISTICS PROTECTED BY FEDERAL, STATE OR LOCAL LAW. WE WILL CONSIDER THIS APPLICATION ACTIVE FOR 90 DAYS AFTER OUR RECEIPT. THEREAFTER, YOU MUST REAPPLY IF FURTHER INTERESTED IN EMPLOYMENT. I CERTIFY THAT ALL ANSWERS GIVEN BY ME ARE TRUE, ACCURATE AND COMPLETE, I UNDERSTAND THAT THE FALSIFICATION, MISREPRESENTATION OR OMISSION OF ANY FACT ON THIS APPLICATION (OR ANY OTHER ACCOMPANYING OR REQUIRED DOCUMENTS) OR PROVIDED ORALLY, WILL BE CAUSE FOR DENIAL OF EMPLOYMENT OR IMMEDIATE TERMINATION OF EMPLOYMENT, REGARDLESS OF WHEN OR HOW DISCOVERED. The application will be given every consideration, but its receipt does not imply that the applicant will be employed. In exchange for the Company’s considering my application for employment, I authorize investigation of all statements contained in this application and any supporting documents. I authorize Windward to secure information about my experience from former employers, educational institutions, government agencies, or any references I have provided, and for those parties to provide information concerning my experience, and I hereby release all parties from any liability arising from such investigation. In exchange for the Company’s considering my application for employment, I hereby authorize my former employer to release to Windward any personnel information and records, favorable or otherwise, which my employer has kept regarding my employment, including my work performance. I understand that Windward may retain photocopies of my records for its files, whether I am offered employment or not. I hereby release all parties, including my former employer and Windward from any liability arising from the release, review and retention of any records pertaining to me.

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