Specification Representative - Residential

Sales Pflugerville, Texas


Position at Wilsonart

Company Overview

Headquartered in Austin, Texas, Wilsonart is a world leading manufacturer and distributor of engineered surfaces with approximately $1.4b in annual revenue and a global workforce of more than 4,500. Wilsonart surfaces are used in the office, education, healthcare, residential, hospitality and retail markets. Wilsonart, operating under the Wilsonart®, Resopal®, Polyrey®, Arborite®, Laminart®, Bushboard™, Mermaid™, Shore®, Ralph Wilson®, KML®, NewLeaf®, Wetwall®, Durcon® and Technistone® brands, manufactures and distributes High Pressure Laminate, Quartz, Solid Surface, Coordinated TFL and Edgebanding and other engineered surface options. Wilsonart does business in more than 100 countries with manufacturing operations in the Unites States, United Kingdom, France, Germany and Czech Republic.

Positioned for Future Growth

 An extensive global manufacturing footprint, state-of-the-art process technologies, and scalable Global distribution capabilities provide a meaningful competitive advantage with excellent brand recognition and a reputation for product innovation and superior service which allow for strong and stable margin performance and robust cash flow conversion.  We have a strong company culture and extremely talented employee base as well as a dedicated and invested core Executive Leadership Team.

Our History

For more than 60 years, Wilsonart has honored our founders' promise to provide our customers with industry-leading products and service.

In November 2012, Wilsonart became a new, independent company when Clayton, Dubilier & Rice ("CD&R") and Illinois Tool Works Inc. (NYSE:ITW) completed a transaction for the sale of ITW's Decorative Surfaces business unit. CD&R acquired a majority stake in the new freestanding business and ITW retained an ongoing ownership stake.

Founded in 1978, Clayton, Dubilier & Rice is a private equity firm with an investment strategy predicated on producing financial returns through building stronger, more profitable businesses. The Firm’s partners and advisors include a combination of skilled investment decision-makers and seasoned corporate leaders from major global enterprises. Since inception, CD&R has managed the investment of more than $18 billion in 56 businesses with an aggregate transaction value of approximately $90 billion. The Firm has offices in New York and London. For more information, please visit http://www.cdr-inc.com/.

 Illinois Tool Works or ITW (NYSE: ITW) is a Fortune 200 company that produces engineered fasteners and components, equipment and consumable systems, and specialty products. It employs more than 50,000 people, and is based in Glenview, Illinois, with operations in 57 countries.

Our Mission and Values

Wilsonart is driven by a mission to create surfaces people love, with service you can count on, delivered by people who care. Wilsonart is driven by providing beautiful, hard-working, on-trend and high performing engineered surfaces for whatever you need to cover. For decades, our companies worldwide have given designers and builders the right tools for the job, no matter how specialized. Today, we bring you a portfolio of solutions, both decorative and functional, that spans retail, hospitality, healthcare, education, office and institutional applications.

Service You Can Count On.

Wilsonart is dedicated to getting our customers what they want, when and how they want it. From a North American fleet of trucks, to strategically located distribution centers around the world, we can service the globe with our expanding range of products and services.

People Who Care.

Over 4,500 people strong, Wilsonart is made up of dedicated people who care about doing the right thing, every day. Whether it’s making a flawless sheet of high pressure laminate, volunteering at a community house raising or sourcing sustainable materials, Wilsonart people care deeply about what they do, who they do it for, and how they do it.

This position will promote and sell Wilsonart Engineered Surfaces to a variety of buying and non-buying decision-makers including design/build firms, architects, designers, corporate specifiers, K&B dealers, remodelers, both single- & multi-family home builders, and residential B2B prospects and customers. This position will also secure specifications from the professional design community by developing relationships and influencing their purchasing decisions which will broaden the understanding of Wilsonart’s ability to satisfy a variety of their needs.

 Essential Competencies Needed for Success in the Job

  • The candidate’s sales disposition should include the ability to retain focus in the face of obstacles, be continually driven toward success, increase business volume with all accounts in the territory, and maintain a positive, disciplined and creative approach while engaging people to develop relationships.
  • The ability to build trusting relationships by connecting with people, allowing them to meet their objectives that are consistent with the sales objective, while reinforcing their self-worth in a trusting way. Actively be involved in related industry associations, such as the National Kitchen and Bath Association (NKBA) and the American Society of Interior Designers (ASID), and network to drive sales.
  • The ability to add customer equity by becoming a business advisor to the customer; develop and maintain mutually beneficial working business relationships with kitchen and bath dealers, interior designers, builders, remodelers, and key business influencers by helping to make them successful, by understanding all aspects of their business.
  • The ability to guide the sales opportunity by interpreting information, clarifying needs, and presenting a value proposition that is competitive and balances the needs of both parties. Links designers and planners to industry fabricators where appropriate, with a view to ensuring immutable specifications.
  • The use of appropriate communication styles to gain acceptance of a product, service or idea. The sales ability to persuade and ultimately gain a commitment. Interacts with sales representatives, regional & metro managers, and distribution personnel to maximize results and keep everyone informed.
  • Result driven by establishing measurable goals, targeting opportunities and remaining focused and self-disciplined. Effectively use Wilsonart’s Customer Relationship Management (Salesforce) tool; documentation to include account data, sales call itineraries and activity, project opportunities, revenue potential for Wilsonart products and job tracking.

 Knowledge, Skills, and Abilities

  • Knowledge of the complete product line and its marketing performance.
  • Effectively educate and sell on product attributes and differentiators.
  • Help customers understand the value, quality, and history of the brand.
  • Experience with marketing, sales, and specification principles.
  • Provide samples for specific projects and update clients with all Wilsonart designs, marketing materials, and contact information.
  • Actively use all social media channels Wilsonart participates in to promote the brand and product.
  • Ability to manage multiple priorities. Effective time management skills and a strong work ethic are a must.
  • Proactively plan and schedule sales calls.
  • Ability to make professional public presentations.
  • Ability to communicate well in oral and written formats with all levels of our organization and customers.
  • Ability to travel within an established territory to build and continue relationships with new and existing customers. Must maintain a valid driver’s license and acceptable driving record.
  • Be available to meet with customers daily, or at events (i.e. Wilsonart or industry-sponsored), sometimes outside normal business hours.
  • Accurately collect and update customer information through CRM (Salesforce) on a daily basis.
  • Ensure market development to maximize sales within the market by developing quarterly and annual territory sales plans to direct efforts and calibrate progress.
  • Proactively be an expert in industry standards and regulatory codes, always aware of changes happening in the marketplace.
  • Knowledge of safety standards applicable to the work area and other pertinent rules/regulations governing work standards.
  • Maintain business expense receipts and submit expense reports for reimbursement on a timely basis.

 Minimum Requirements

  • Bachelor’s degree in Marketing/Business Administration or a closely related field.
  • Minimum of two years of experience in business-to-business sales or marketing.
  • Proficient in Microsoft (Word, Excel, PowerPoint, and Smartsheet) suites of software, Concur, and Salesforce preferred.

Additional Requirements

  • Travel to customers, Trade shows, associations and trips to Temple, Texas for training.
  • Must be able to lift up to 50 pounds to deliver samples and trade show materials.

Wilsonart is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.