Office I - Customer Service

Sales Asheville, North Carolina


Description

Position at Wilsonart

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

·         Performs duties in accordance with specific instructions and established work methods

 

·         Enters orders via 10 key into internal system

 

·         Resolves routine questions and problems via phone, email, and occasionally in person

 

·         Assists the needs of the customer

 

·         Performs other tasks as required

 

KNOWLEDGE, SKILLS, AND ABILITIES

 

·         Skill in resolving routine questions and problems

 

·         Experience with Microsoft Office Suite, especially Outlook

 

·         Skill in data entry (10 key)

 

·         Ability to follow directions, take notes, and self-start

 

·         Ability to work under direct supervision

 

·         Ability to multi-task, while staying organized

 

MINIMUM REQUIREMENTS

 

EDUCATION:

High School Graduate or GED

EXPERIENCE:

1+ years

Fifteen semester hours of college in a related field may substitute for the required experience

 

WORKING CONDITIONS

Wilsonart is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.