National Account Manager - Home Center

Sales Charlotte, North Carolina


Position at Wilsonart

Company Overview

Headquartered in Austin, Texas, Wilsonart is a world leading manufacturer and distributor of engineered surfaces with approximately $1.4b in annual revenue and a global workforce of more than 4,500. Wilsonart surfaces are used in the office, education, healthcare, residential, hospitality and retail markets. Wilsonart, operating under the Wilsonart®, Resopal®, Polyrey®, Arborite®, Laminart®, Bushboard™, Mermaid™, Shore®, Ralph Wilson®, KML®, NewLeaf®, Wetwall®, Durcon® and Technistone® brands, manufactures and distributes High Pressure Laminate, Quartz, Solid Surface, Coordinated TFL and Edgebanding and other engineered surface options. Wilsonart does business in more than 100 countries with manufacturing operations in North America, United Kingdom, France, Germany and Czech Republic.

Positioned for Future Growth

An extensive global manufacturing footprint, state-of-the-art process technologies, and scalable Global distribution capabilities provide a meaningful competitive advantage with excellent brand recognition and a reputation for product innovation and superior service which allow for strong and stable margin performance and robust cash flow conversion.  We have a strong company culture and extremely talented employee base as well as a dedicated and invested core Executive Leadership Team.

Our History

For more than 60 years, Wilsonart has honored our founders' promise to provide our customers with industry-leading products and service.  In November 2012, Wilsonart became a new, independent company when Clayton, Dubilier & Rice ("CD&R") and Illinois Tool Works Inc. (NYSE:ITW) completed a transaction for the sale of ITW's Decorative Surfaces business unit. CD&R acquired a majority stake in the new freestanding business and ITW retained an ongoing ownership stake. 

Founded in 1978, Clayton, Dubilier & Rice is a private equity firm with an investment strategy predicated on producing financial returns through building stronger, more profitable businesses. The Firm’s partners and advisors include a combination of skilled investment decision-makers and seasoned corporate leaders from major global enterprises. Since inception, CD&R has managed the investment of more than $18 billion in 56 businesses with an aggregate transaction value of approximately $90 billion. The Firm has offices in New York and London. For more information, please visit

Illinois Tool Works or ITW (NYSE: ITW) is a Fortune 200 company that produces engineered fasteners and components, equipment and consumable systems, and specialty products. It employs more than 50,000 people, and is based in Glenview, Illinois, with operations in 57 countries. 

Our Mission and Values 

Wilsonart is driven by a mission to create surfaces people love, with service you can count on, delivered by people who care. Wilsonart is driven by providing beautiful, hard-working, on-trend and high performing engineered surfaces for whatever you need to cover. For decades, our companies worldwide have given designers and builders the right tools for the job, no matter how specialized. Today, we bring you a portfolio of solutions, both decorative and functional, that spans retail, hospitality, healthcare, education, office and institutional applications. 

Service You Can Count On.

Wilsonart is dedicated to getting our customers what they want, when and how they want it. From a North American fleet of trucks, to strategically located distribution centers around the world, we can service the globe with our expanding range of products and services.

People Who Care.

Over 4,500 people strong, Wilsonart is made up of dedicated people who care about doing the right thing, every day. Whether it’s making a flawless sheet of high pressure laminate, volunteering at a community house raising or sourcing sustainable materials, Wilsonart people care deeply about what they do, who they do it for, and how they do it.



Promotes and sells Wilsonart products and marketing programs primarily to buying customers made up largely of National / Regional Home Centers and their fabricator/contractor partners.  Primary focus is on growing business at home centers for all Wilsonart Engineered Surfaces.  Growth target areas include Stock Tops, Stock Sheets, Special Order Sales, Online sales and Pro-department sales.  Performs other tasks as required.

This position will cover a territory primarily in the Upper Midwest and Southeastern United States.  The candidate must live within the territory with easy access to a major airport.


  • Develops relationships with customers and serves as the primary contact for the Home Center channel throughout North America.
  • Increases the business volume by driving product demand for Wilsonart products at the Merchant and VP level within the key retail chain accounts.
  • Works with Home Centers on developing a balanced design palette to drive sales success (Merchants & In-House Design Teams)
  • Establishes annual business plan in coordination with Merchants & Wilsonart management
  • Develops & executes programs designed to educate, train and motivate store personnel to sell Wilsonart products
  • Identifies and engages key fabrication sources (cabinet & top shops) and closes sales loops that exist between Home Centers & their fabricator base
  • Interacts with the key Postform accounts that service the Stock Top business, with an eye towards both securing and growing our share of the total stock top volumes.
  • Works with Home Center Sales Coordinator and Management on annual programming and budgeting
  • Works with Regional Managers, Metro Managers and Independent Distribution personnel across the U.S. to maximize sales results and keep field sales informed on Home Center program and program updates/changes.
  • Provides feedback to internal customers (e.g. – Design, Manufacturing & Marketing departments) regarding the service & surfacing needs of the Home Center channel.
  • Participates in industry related supplier events, associations & trade shows.



  • Knowledge of the complete product line and its marketing performance, particularly as related to the Home Center channel.
  • Experience with marketing, sales and specification principles.
  • Proficient in the use of Microsoft Word/Excel/Powerpoint.
  • Previous Home Center experience desired.
  • Ability to communicate well in oral and written formats with all levels of our organization and our customer’s.
  • Ability to sell products and concepts.
  • Ability to manage multiple priorities.
  • Ability to travel.
  • Ability to make professional public presentations.




EDUCATION: Bachelor Degree Required or equivalent combination of education and experience; 1yr experience may substitute for 1yr of degree.

EXPERIENCE: 5+ years



PHYSICAL REQUIREMENTS: Sitting in the same location of standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipment.

ENVIRONMENT: Located in a comfortable indoor area. Examples: executive, management and support positions


Wilsonart is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.