The Wills Group Careers

Description

Area Manager – Multi-Unit Food & Convenience Stores (Delaware Market)

Location: Candidates should be based within 45 minutes of the Wilmington, Claymont, Newark, or New Castle, DE area.

Travel: This is a field-based role with regular travel throughout the Delaware market (4 days per week on average).

About the Role

We’re looking for an Area Manager to oversee and support multiple high-volume Dash In convenience stores with a strong focus on foodservice operations. This role is perfect for a leader who thrives in a fast-paced restaurant-style environment and is excited to bring that expertise into the convenience retail world.

As the Area Manager, you’ll be responsible for driving sales, ensuring operational excellence, developing teams, and creating best-in-class customer experiences across your market. You’ll spend the majority of your time in the field, coaching store managers, improving performance, and building strong connections within your territory.

What You’ll Do

• Lead a portfolio of company-operated stores, ensuring consistency in foodservice, retail, and overall operations.
• Coach, develop, and hold store managers accountable to deliver excellent results and grow their teams.
• Drive sales and profitability through effective P&L management, operational standards, and local market execution.
• Champion brand standards for food safety, quality, cleanliness, and customer service.
• Collaborate with cross-functional partners (food programs, marketing, facilities, finance) to elevate performance and solve challenges.
• Monitor and manage expenses, capital projects, and financial results within your territory.
• Serve as the local ambassador for Dash In, building trust with both employees and customers while ensuring compliance with company policies and industry regulations.

What We’re Looking For

• 3+ years of multi-unit management experience in restaurants, foodservice, or convenience retail.
• Strong background in food operations with proven ability to manage quality, speed, and consistency in a high-volume environment.
• Experience managing P&L, analyzing financials, and driving operational results.
• Excellent leadership skills with the ability to motivate, coach, and develop teams.
• Comfortable with a field-based role requiring frequent travel across the Delaware market.
• Bachelor’s degree preferred, or equivalent progressive experience.
• Proficiency with Microsoft Office Suite; experience with reporting/analytics tools (e.g., Power BI) a plus.
• Valid driver’s license and clean driving record.

ADA Compliance

The Wills Group is committed to providing equal employment opportunities and fostering an inclusive workplace for individuals with disabilities. In compliance with the Americans with Disabilities Act (ADA), we ensure that all qualified individuals are given the necessary accommodations to perform the essential functions of their roles.

We encourage open communication and collaboration to identify and implement reasonable accommodations that support the success of our employees while maintaining operational excellence. Reasonable accommodations can be discussed during the hiring process.

Why You Should Join Dash In

Dash In is more than a convenience store—it’s a community-focused brand on a mission to redefine convenience by elevating the experience. As part of the Wills Group family, Dash In serves customers at more than 55 locations across Delaware, Maryland, and Virginia. We combine high-quality food, fuel, and retail services to create a one-stop destination for our guests, where freshly prepared food, top-tier customer service, and a commitment to cleanliness and innovation come standard.

We are proud to be Great Place to Work Certified™ and recognized as one of Fortune’s Best Workplaces in Retail™, reflecting our dedication to creating an exceptional environment for both team members and guests. At Dash In, we believe in responsible leadership, giving back to our communities, and fostering an adventurous spirit in everything we do.

Benefits and Perks

Embark on a rewarding journey where your growth, future, and well-being take center stage! As a certified Great Place to Work™, the Wills Group understands today's professionals desire meaningful careers with a culture that's as authentic as possible. We pride ourselves in fostering an environment that supports your overall development.

Look forward to joining a company that celebrates your wins whether big or small. You can count on us to provide industry-leading total rewards packages that include a range of benefits and perks that contribute to your overall well-being:

• Financial Well-being: Employer 401(k) match (currently at 7%), health savings plan, and financial planning.
• Physical Well-being: Comprehensive health, vision, and dental plans tailored to meet the needs of our people and their families, even their pets!
• Paid Time Off: Vacation, sick, personal, community engagement, and parental leave for new parents.
• Work/Life Balance: Hybrid and flexible work environment, Employee Assistance Program, travel assistance, family life planning.
• Exclusive Discounts: Enjoy discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.
• Education and Development Opportunities: 100% tuition reimbursement to support our team’s education goals, robust development programs, and certificate program assistance (up to 100% employer-paid).
• Competitive Salary: Competitive pay matched to DC Metro area.

Additional Information

Wills Group does not accept unsolicited resumes from recruiters or employment agencies in response to the Wills Group careers page or a Wills Group social media post. Wills Group will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited resumes. Wills Group explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Wills Group.

Wills Group is an equal opportunity employer. Wills Group does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.

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