The Wills Group Careers

Kitchen Assistant Manager – Dash In

Job Purpose and Function

How You’ll Make an Impact

• Operational Excellence: Ensure the smooth and efficient operation of the food service department by overseeing daily food preparation, maintaining high standards of cleanliness, and ensuring compliance with food safety and quality protocols, including proper food handling, storage, and sanitation practices.
• Team Leadership: Assist in recruiting, training, developing, and retaining a motivated and high-performing team. Foster a positive and productive work environment that encourages teamwork and excellence. Conduct regular performance evaluations and provide coaching and feedback to team members.
• Guest Satisfaction: Deliver exceptional guest experiences by ensuring high-quality food service, addressing customer concerns promptly, and maintaining consistent food quality. Develop and implement strategies to enhance guest engagement and satisfaction.
• Collaboration: Work closely with the Store Manager, other Guest Experience Managers, the Training Team, HR Business Partner, Category Management, and other Operational Managers to ensure seamless operations and continuous improvement. Participate in regular meetings to discuss operational performance and implement improvement plans.
• Compliance and Audits: Ensure compliance with Dash In’s brand standards, health and safety regulations, and operational guidelines. Achieve or exceed performance standards in third-party audits and health inspections. Maintain up-to-date knowledge of food safety regulations and industry best practices.

What We’re Looking For

• High School Diploma or equivalent (GED) required; associate or bachelor's degree in related field preferred.
• 3+ years of experience in operations, customer service, food service, and/or retail environment.
• 2+ years of experience leading a team.
• Ability to work a varied full-time schedule including days, nights, overnights, and weekends.
• Must be authorized to work in the United States and be at least 18 years of age.
• Must be able to successfully complete a background check and drug screening.
• This position requires the ability to perform the essential functions contained in this job description. Reasonable accommodations will be made for qualified individuals with disabilities
• Authorization to work in the U.S. (visa sponsorship or C2C opportunities not available at this time).
• Willing to submit to a pre-employment background check in accordance with local, state, and federal laws.

• Financial Acumen: Ability to monitor and manage financial performance, including revenue, labor, expenses, and profit margins.
• ServSafe certification desirable.

Key Competencies

• Adapting and responding to change
• Working with people
• Delivering results and meeting customer expectations
• Deciding and initiating action
• Persuading and influencing

Availability and Travel

• A full-time employee may work up to 40 hours per week, with occasional overtime approved to meet business demands. The primary location will be the Dash In store where the associate was hired. No offsite travel will be required. Training will be conducted onsite at the store where the employee is hired.

ADA Compliance

Why You Should Join Dash In

Benefits and Perks

• Financial Well-being – Employer 401 (k) with employer-matched contribution up to 7% and financial planning assistance.
• Career Growth – Advancement opportunities in the Mid-Atlantic Region.
• Employee Discounts – Free coffee and fountain beverages, plus discounts on fresh food and car washes Enjoy discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.

• $500 LifeBalance Account – Dash In contributes $500 annually for eligible healthcare expenses for part-time employees; eligibility after 6 months of employment.
• Education – GED completion program for sales associates.

• Paid Time Off – Vacation starting at 2 weeks, sick and personal leave, plus paid holidays, including annual floating holiday.
• Paid Community Engagement – 2 paid community service days each year.
• Paid parental leave for new parents.
• Education and Development – 100% tuition reimbursement to support your education goals, robust development programs, and certificate program assistance (up to 100% employer-paid). GED completion program (employer-paid) also available for sales associates.
• Healthcare – affordable medical, dental, and vision plans with an option for health savings account.
• Insurance – Pet insurance, basic life insurance, short and long-term disability coverage.

Wills Group does not accept unsolicited resumes from recruiters or employment agencies in response to the Wills Group careers page or a Wills Group social media post. Wills Group will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited resumes. Wills Group explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Wills Group.

Equal Opportunity Employer

Wills Group is an equal opportunity employer.Wills Group does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. #NSORM