Whole Foods Market Careers

Description

GENERAL SUMMARY

This position will support the Regional Team Member Services Team in all functional areas, including team member relations, recruitment, benefits, payroll, and training, within the South Region.  Assists Regional, Store, and Facility leadership with all Team Member issues while supporting the Payroll/Benefits Specialist team.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Assist the Regional TMS Associate Coordinator and Executive Coordinator with Team Member relations issues, including Team Member counseling, investigations, outplacements, and terminations.
• Track TMS metrics, such as turnover, training, job dialogues, etc. and prepare reports for delivery to Store Team Leaders and Regional Leadership
• Offers advice and assistance to Store/Facility Team Leaders with their implementation of and their compliance in all aspects of Team Member relations issues including appropriate corrective actions, documentation, Team Member counseling, STL led in-store investigations, and terminations in accordance with GIG policies and regional practice.
• Communicate Payroll and Benefit Changes to the region.
• Assist in the hiring, training, development, and management of Payroll/Benefit Specialists.
• Assist in the development and execution of the South Region Recruiting program, which includes posting open positions, managing resumes, screening applicants, interviewing, and hiring/onboarding.
• Assist with new store openings and other regional projects as needed.
• Identify needs in the region, develop a response to those needs, and implement changes in the area of Team Member Services.
• Complete Additional Tasks as assigned, including:

Payroll

• Perform all duties associated with payroll, new hire, transfer, and termination paperwork with accuracy and ensure all deadlines are met.
• Distribute payroll reports and make corrections as necessary.
• Set up and maintain personnel and other employment files including storage of old files.
• Respond timely to all garnishments, loan verification paperwork and references.

Benefits

• Conduct ongoing enrollments as TM's are eligible and open enrollment meetings annually.
• Monitor Team Member benefit eligibility.
• Troubleshoot team member questions on benefits; provide regional support in resolving claims payment issues.

Occupational Safety

• Advocate and promote a safe work environment in all south locations.
• Monitor changes to legislation and procedure.
• Ensure stores complete a yearly first aid assessment.
• Partner with Regional Safety and Claims Specialist to ensure that all Safety Programs are meeting expectations.
• Back up for the Claims Specialist position for WC/GL claims

Unemployment

• Process claims in a timely manner to Unemployment vendor.
• Review termination paperwork for completion.
• Participate in hearings for separated Team Members.

Labor Issues

• Understanding of labor issues including Interactive Processes and Leave of Absence.
• Understanding the General Information Guidebook.

Training and Development

• Monitor training for New Members and ensure that all New Members receive required training.
• Organize Team Member trainings as needed.
• Assist with training and communication for any payroll and benefit changes.
• Partner with Store Team Leaders to address training needs for Team Member level development programs.

Recruiting

• Oversee regional office recruiting.
• Partner with third party recruiting firms to implement strategic recruiting plan.
• Oversee regional Job Fairs.
• Assist in store PBS (HR staff) with Recruiting needs. 

Other Administrative/Human Resource Functions

• Regulatory Compliance.
• Maintain comprehensive knowledge of, and ensure compliance with relevant regularity rules and standards.
• Complete other tasks as assigned by Regional Team Member Services Associate Coordinator.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• 4 year degree, HR certificate, or PHR preferred.
• 5-8 years experience in general HR duties and training.
• Experience in the PBS role or Human Resources Administration.
• Human Resources Certification strongly preferred.
• Experience in project management a plus.
• Comfort in speaking in front of large crowds.
• Excellent computer knowledge on Word and Excel and PowerPoint.
• Knowledge of federal, state and local labor laws.
• Well organized and able to adhere to deadlines, Detail oriented.
• Excellent communication including written, verbal and listening skills.
• Ability to handle confidential information.
• Ability to handle conflict in a supportive and calm manner.
• Knowledge of WFM policies and procedures.
• Knowledge of local workers compensation laws and claims management.
• Self directed and ability to problem solve.
• Team Building experience a must.
• Professional demeanor and superior phone manner.
• Experience Recruiting for Retail Management positions.
• Excellent command of spelling & grammar.
• Ability to communicate effectively with various personality types.
• Ability to prioritize and self direct.
• Ability to support the region and travel as needed – up to 40% (new store openings, etc.).