Sr. Technical Writer

Product Management Belfast, Ireland



Permanent, full-time position in Belfast, Northern Ireland

What we're looking for:

We are currently seeking a Technical Writer to join our organization. In this position, you will create easy-to-understand user content and product documentation to enhance user knowledge and experience. A strong technical knowledge base and ability to work cooperatively with other teams are a must.

What you'll be doing:

  • Work with multiple internal teams and SMEs to understand product documentation requirements and gather the necessary information for their creation
  • Create strong content that fulfills company standards and audience goals
  • Write detailed, straight-forward user guides, installation manuals, and integration guides
  • Take existing material and seamlessly add to or update as products evolve
  • Analyze current content and make improvements as necessary

What we value:

  • 5+ years’ experience in technical documentation of software development
  • Solid working knowledge of AsciiDoc or Markdown
  • Experience with Atlassian JIRA and Confluence
  • Familiarity with Agile methodologies
  • Experience with SaaS-based integrated product documentation and help pages
  • Ability to take technical concepts and translate them into documentation to be consumed by non-technical users
  • Ability to work well in a fast-paced team environment
  • Capacity to balance multiple projects at once across multiple teams
  • Keen attention to detail
  • Excellent verbal and written communication skills
  • Experience with application security products is nice to have 

WhiteHat Security is an E-Verify employer and is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.