Service Technician I - Wilmington, NC

Skilled Trades Wilmington, North Carolina


Position at Whaley Foodservice

We Offer:


  • Competitive Salary & On-call Pay
  • Company Vehicle & Cell Phone
  • Uniforms Provided
  • Meters & Test Equipment
  • Continuing Education
  • Industry Certification
  • 401k & Profit Sharing
  • Paid Holidays & Vacation
  • Medical & Dental Benefits
  • Short-Term Disability
  • Long-Term Disability Insurance (company paid)
  • Life Insurance (company paid)

Primary Responsibilities:

  • Properly diagnose, troubleshoot, and repair commercial cooking kitchen equipment, refrigeration, or HVAC.
  • Communicates repair status updates with customer and branch office.
  • Communicate parts order(s) with branch. 
  • Completes service calls accurately and in a timely manner.
  • Audits truck stock to ensure required parts are stocked.
  • Maintain service vehicle, tools, and uniforms consistent with Whaley standards and safety first. 
  • Meet on-call requirements.

Minimum Requirements:

  • High School diplomas or the equivalent in experience.
  • 1 Year of applicable experience in at least one skill set: commercial cooking equipment, commercial refrigeration, or commercial HVAC.

 Skills, Abilities and Other Requirements:

  • Ability to work independently
  • Ability to accurately diagnose and troubleshoot automotive, electrical, installation, and mechanical background is a plus. 
  • Journeyman License and or CFESA certification not required but would be a plus.  
  • Strong attention to detail.
  • Excellent communication and soft skills.
  • Good driving record.

Working / Environmental Conditions:

  • Regularly lift and/or move up to 50 pounds; frequently lift and/or move up to 100 pounds; and occasionally lift and/or move more than 100 pounds with assistance.
  • Repeated bending, twisting, stooping, kneeling, and climbing up and down ladders.
  • Extensive daily travel to work site location.
  • Exposure to hot grease from fryers.
  • On-call weekend rotation (frequency varies with branch size).
  • Occasional to frequent exertion in high temperature environment (over heated kitchens, rooftops, etc.).

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.