Fleet Assurance Analyst

Corporate Support Charlotte, North Carolina


Position at LiftOne

Find Your Career With LiftOne

We’re a family-owned company under our third generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed.

LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country’s supply chain and enabling critical goods to be delivered to homes and businesses. We’re a privately held company, and pair our scale with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last.

We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries and opportunities for advancement to all our employees.

Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company. Learn more about what it means to become a team member with LiftOne.


The Fleet Assurance Analyst is responsible for reviewing operational data and dashboards to develop actionable business insights across LiftOne’s service and fleet management platforms. This individual will develop greater customer engagement through LiftOne’s growing market footprint, help drive service performance, and enable continuous improvement efforts.

The ideal candidate should be self-directed and focused on delivering business impact. The candidate should be able to understand business problems, formulate actionable plans, and create leads for customer engagement. The candidate should also be an effective communicator, capable of delivering insights in a concise and consumable manner to both technical and non-technical audiences.

Essential Functions

  • Translate Fleet and Asset key performance indicators into customer recommendations
    • Minimizing downtime from Scheduled vs. Unscheduled work order evaluation
    • Optimizing fleet life with hour meter and equipment usage analysis
    • Reducing total cost of ownership with maintenance agreements and PM plans
  • Collaborate with finance and sales teams to help optimize customer fleet mix and asset management
    • Organizing recommendations for fleet replacement through break even analysis
  • Manage the dashboard tools to guide exception management capabilities
  • Develop deep understanding of LiftOne operations and strategy
  • Review dashboards and collaborate with Data Governance team to ensure data integrity
  • Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

  • Associate degree from a 2-year college or university; or two years’ related experience and/or training; or equivalent combination of education and experience
  • Bachelor’s Degree in Analytics, Operations, Business Administration, or similar degree preferred
  • Excellent problem-solving skills, within a fast-paced environment.
  • Strong communication skills, written and verbal, with ability to convey results of analyses in a clear and concise manner
  • Ability to independently handle multiple projects at a time, prioritize, and manage time effectively
  • Operate and participate in a highly collaborative team environment
  • Experience using or creating dashboards, preferred
  • Understanding of operations management principles, preferred

Computer Skills

  • Proficiency in Microsoft Office (Word, Excel, Outlook and PowerPoint)
  • History of working with data visualization tools (e.g. Tableau, Power BI), preferred
  • Working knowledge of ServiceMax platform, preferred

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We’re committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.


EEO/AA Employer. All qualified individuals – including minorities, females, veterans and individuals with disabilities – are encouraged to apply.