Regional Administrator

Customer Service Milwaukee, Wisconsin


The Regional Office Administrator performs diversified duties necessary for the efficient operation of the assigned Regional Office. This includes assisting the regional staff in the day-to-day operations of the properties under management. Requires a high degree of confidentiality.

Specific Duties

Teamwork, communication, growth and excellence in service help us to distinguish ourselves as the apartment industry leader. Toward this end, the Regional Administrative Assistant is responsible for the following:

  • Answer telephones, screen calls and take messages
  • Perform receptionist duties, greet clients and associates and announce them to the staff
  • Type correspondence and reports; compose and prepare routine correspondence for signature
  • Process incoming and outgoing mail
  • Maintain a detailed knowledge of the communities in the region and their amenities
  • Assist in preparation of reports and accounting functions as needed including property status reports, petty cash reports and leasing as assigned by the Regional Director
  • Maintain Regional Office files
  • Maintain office equipment including copier, printer and fax machine
  • Assist in planning and coordination of marketing and leasing strategies
  • Other duties as assigned
Areas of Responsibilty:
  • Adhere to all company accounting and reporting procedures
  • Adhere to and promote all company safety policies
  • Report accidents or emergency situations immediately to the Regional Director
  • Must be prompt, on time to work and have regular attendance
  • Must always be courteous and helpful to residents and associates
  • Must have reliable transportation to make bank deposits, attend meetings and purchase and pick up supplies

Attention to detail, customer service and integrity sets us apart. Through continued training and growth, our emphasis on our people means that the following qualifications are important for this position:

  • Type at least 50 wpm
  • Strong oral and written communication skills and ability to read and comprehend all lease documentation
  • Thorough knowledge of general office practices and procedures
  • Detail oriented, well organized and accurate
  • Computer knowledgeable (spreadsheets and word-processing) and proficient with ten key calculator
  • Familiarity with general accounting procedures
  • Able to maintain a good working relationship with all associates
  • Requires a valid and current driver’s license and proof of insurance