Content Tagging Specialist

Job ID 2022-3767

Clinical/Medical/CME Navi Mumbai, Maharashtra


Position at WebMD

Krames, a WebMD Company, helps you support those you care for from discovery to recovery. As prospective patients start their health care search, we're there with customized marketing and ongoing personalized health education. Our content's depth and thoughtfulness drive deeper patient engagement for health improvement. And intelligent solutions like Krames On FHIR® integrated seamlessly into the EHR deliver the right resources at the right time, freeing up clinicians to focus on what they do best—care for patients.

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Education: Degree in medicine, pharmacy or health sciences discipline or equivalent experience with 1 to 2 years of experience

Role Description:

The role coordinates and performs the content indexing function of matching and presenting relevant health content using a proprietary Content Management System. Content indexing consists of:

  • Analyzing health, wellness, and benefits/HR content to identify related concepts

  • Assigning subject, target, and other personalization indexing metadata to records according to specifications

  • This position is responsible for executing the following functions and activities:

    • Work collaboratively with the Content Manager to coordinate and schedule all indexing projects and work,

    • Review internal and external health content, assigning subject and target metadata to enhance search, retrieval, and personalization capabilities,

    • Continual Quality Assurance of existing content to ensure accuracy and consistency of indexing and related metadata

    • Provide assistance in compiling quarterly reporting for compliance and accreditation purposes

    • Select and upload content, as assigned 

Required Skills:

  • Understanding of health information-seeking behavior by consumers and/or clinicians

  • Knowledge of controlled vocabularies and their structure (particularly UMLS and/or SNOMED)

  • Understanding of differences between concepts, keywords, and text words

  • Experience cataloging or indexing original digital content

  • Strong focus on accuracy and attention to detail

  • Proven ability to grasp project requirements and act on specifications

  • Excellent verbal and written communication skills

  • Understanding of quality assurance processes

Desired Skills:

  • Experience in indexing of medical content, OR

  • Experience in original cataloging of medical materials, OR

  • Experience in providing consumer health information at point of delivery