Director, Content Development

Job ID 2019-1516

Other United States


Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


Do you enjoy coaching and mentoring others to reach their best performance? Are you passionate about using your editing, writing, and slide creation skills to educate the healthcare community on the most recent advances in medicine but also leading a team to do the same? If you have experience developing medical content to an international audience and providing functional leadership for a team of medical directors/editors, we’d love to have you join our team! Medscape Education is seeking a motivated, adaptable, team-oriented Director to lead our team of scientific/medical content editors who support development of patient and medical education content (CME/CE). By joining Medscape Education, the leading provider of live and online medical education, you will have the opportunity to grow your career while contributing to initiatives that truly make an impact on physicians, nurses, and other healthcare providers and thus the lives of those around you.

What You’ll Do: 

  • Manage a staff of scientific/medical content editors by clearly conveying individual goals and expectations, assigning/monitoring work, training, and maintaining standards
  • Be the escalation point for resolution of project implementation issues and conflict resolution
  • Assist in the development and maintenance of department process standards, tools, and resources, including training staff members
  • Use web-based project management tool to predict staffing needs and assign resources to new projects
  • Support your team in completing projects during periods of high work volume to ensure work is clinically-appropriate, instructionally-sound, adherent to industry regulations, and completed within budget and time scale to the highest quality by:
    • Writing summary statements to enhance content received from faculty/authors
    • Developing PowerPoint presentations for multimedia programs and figures for text programs
    • Performing fact-checking of internal team members’ content
    • Incorporating revisions based on input from cross-functional internal and external teams
    • Maintaining up-to-date knowledge of important clinical issues, relevant literature, clinical practice guidelines, approved therapeutic drugs and regimens, and therapeutic pipelines
  • Learn new therapeutic areas as needed based on project assignments
  • Continuously identify opportunities for process improvement
  • Travel in support of all of the above responsibilities (~15%)

Who You Are:

  • A leader who obtains satisfaction coaching and mentoring others to reach higher levels of performance
  • Someone who excels at developing and fostering positive team dynamics
  • Thrives in a role that relies on accuracy, attention to detail and consistency of work
  • A self-motivated medical writer and editor with a positive attitude, who has excellent organizational, time management, and communication skills and loves varied assignments
  • Someone who is highly skilled at interpreting complex scientific data and results for a clinical audience while incorporating data, visuals, and narrative
  • Someone who obtains satisfaction in completing your work on time with minimal errors
  • A true team player who jumps in and tackles new assignments and constantly looks for ways to help the department
  • Comfortable in a highly deadline-driven environment, and able to pivot quickly between tasks and adapt to rapidly shifting priorities
  • Enjoys leveraging technology to make your job easier
  • Lives within commuting distance to New York City or Atlanta, Georgia offices preferred

What You’ll Need to Succeed:

  • An advanced medical degree (MD, PharmD, RN, NP, PA, PhD) or a Bachelor of Science degree (life sciences, public health, or clinical sciences) with 8 or more years’ relevant work experience
  • At least 6-8 years’ experience as a medical writer and/or editor for a medical education/communications company, professional medical publisher, or academic institution/hospital/university center, medical society
  • At least 4 years’ experience managing others
  • Content development experience in cardiology, dermatology, gastroenterology, infectious diseases, neurology, pulmonary, or rheumatology preferred
  • Excellent editorial (editing and writing) skills, preferably in the area of online publishing or text manuscript development; familiarity with AMA style
  • Effective written and verbal communication skills (English; additional languages a plus)
  • Knowledge of ACCME standards
  • Strong problem-solving skills to independently and quickly deal with unforeseen issues to ensure that timelines are consistently met
  • Excellent computer skills that includes working remotely on shared networks and cloud-based systems, and a high degree of proficiency using G-Suite (Gmail, Goggle Drive) and Microsoft Office suite required (Word, PowerPoint, Excel); and web-based data and document sharing sites and authoring tools (Box, Read Cube, EndNote) a plus
  • Experience with web-based project management tools (such as Workfront) a plus
  • High professionalism and easy rapport in building collaborative work relationships