Program Manager

Job ID 2018-13884

Project Management New York, New York


Description

Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.  

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status


Responsibilities:

When you think about your strengths, do these characteristics describe you? “I’m great with people.” “I love nailing down details, over planning, and scrutinizing schedules.” “I am a master communicator and a natural coach or leader.” If so, we want you on our team! Medscape Education is seeking a motivated, adaptable, team-oriented Program Manager to support our medical writing and content development departments. By joining Medscape Education, the leading provider of online medical education for clinicians (medscape.org), you will lead teams to excel in your project’s specific goals. You will work with other talented team members across multiple departments to create print or digital educational materials. If you are looking for a career that provides you to opportunity to combine your natural organizational skills, ability to think on your feet to solve problems, and love of processes with your communication and leadership skills, this position will provide that for initiatives that truly make an impact on physicians, nurses, and other healthcare providers and, thus, the lives of those around you.

 

What you’ll do

  • Manage short (several months) and long-term (up to a year) projects involving multiple team members representing different departments based across multiple time zones globally
  • Use our web-based project management tool to ensure development processes are followed and projects are on time and within budget and specification
  • Manage project initiation, planning and status meetings and send ongoing communications to the project team and outside partners related to program goals and status
  • Coordinate meeting material development, logistics and provide onsite management assistance for content presented live or captured in a video studio
  • Communicate potential project delays and accelerations and work with Team Lead to overcome issues
  • Track project-related expenses and support invoice payment processing
  • Serve as point of contact for external partners/vendors to provide materials necessary to perform their project-related tasks
  • Travel up to 15% to perform tasks outlined above
  • Complete other responsibilities, as assigned

  • A person who obtains satisfaction in the on-time, on-budget, within scope, delivery of projects, from initiation through completion
  • Someone who excels at developing and fostering positive team dynamics
  • Thrives in a role as a project leader
  • A true team player who jumps in and tackles new assignments and constantly looks for ways to help the department
  • Smart communicator and good negotiator
  • Comfortable in a highly deadline-driven environment, and able to pivot quickly between tasks and adapt to rapidly shifting priorities
  • Enjoys leveraging technology to make your job easier
  • Live within commuting distance to our London office
  • Have the ability to work overtime or travel for project assignments, as needed

Qualifications:
  • Bachelor Degree required; PMI certification a plus
  • Minimum of three years’ progressively responsible project and process management experience required; within the healthcare environment or medical education environment strongly preferred
  • Experience with continuing medical education materials a plus
  • Experience in an external client-facing environment
  • High professionalism, ability to work independently, and easy rapport in building collaborative work relationships
  • Outstanding time management and organizational skills and possess an eye for details
  • Ability to provide creative solutions independently or within a team dynamic as issues arise  
  • Excellent verbal communication, writing, and grammar skills
  • Above average ability to use Microsoft Office software (Word, PowerPoint, Outlook, Excel)
  • Experience with web-based document sharing sites (such as Box) and web-based project management tools (such as Workfront) a plus
Preferred
  • Experience with continuing medical education materials a plus
  • Experience with web-based document sharing sites (such as Box) and web-based project management tools (such as Workfront) a plus