Jr. Business Analyst

Job ID 2022-4511

Data Analysis London, London


Position at WebMD

WebMD UK focuses on delivering clinical news, information, guidelines, and education to support healthcare professionals across the UK via the Medscape brand. We are experts in delivering information based on best practice clinical guidance.

Our in depth knowledge of UK healthcare will ensure that our clients have access to a market leading suite of products to engage and educate UK healthcare professionals across the Medscape Professional Network, which includes Medscape, Univardis and the Guidelines portfolio: Guidelines, Guidelines for Nurses, Guidelines for Pharmacy, Guidelines in Practice, and Guidelines Live.

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Who are we?

We are a specialist healthcare publisher and medical education agency based in Buckinghamshire. Our mission is to improve patients’ lives by promoting best practice in healthcare. We are part of the WebMD Professional Health Network. WebMD's professional portals are highly regarded and very well known; Medscape.com is the largest physician portal in the world.

Under our titles (Guidelines, Guidelines in Practice, Guidelines for Nurses, and Guidelines for Pharmacy), we provide multimedia content that supports healthcare professionals with their delivery of high-quality patient care based on best-practice clinical guidance

The Role

We are looking for someone with excellent communication and analytical skills to join our Business Intelligence team, based in Chesham, Buckinghamshire. We also have an office in Central London and the team are currently working in a hybrid manner with working from home the norm on a day-to-day basis.

The role will normally report to the Audience Data Manager. However whilst she is currently on maternity leave, this role will report directly to the Group VP, Business Analytics and Data Services in New York.

WebMD UK’s multichannel brands provide evidence-based content and educational projects on clinical guidance to healthcare professionals. Although an understanding of the NHS’s structure is not required at the outset, the Administrator will be expected to gain this knowledge as part of the role. They will need to monitor the changes to the NHS, feeding back anything learnt to the team.

You will gather information regarding NHS organisation and their personnel for inclusion to our journal mailing lists. Data gathering can be done in a variety of ways including online research and telephone calls. The Researcher should use their judgement to decide which is the best method for each dataset and enter data into our database.

The succesful candidate will need to investigate our audience data by creating complex Business Intelligence queries, validating our audience and cleaning up any data under GDPR rules. They will also need to be able to work with multiple database systems to facilitate the creation of complex email mailing lists as well as monthly journal mailing lists.

Key Skills:

  • Able to work independently
  • Attention to detail
  • Excellent time management and organisational skills
  • Good interpersonal skills for both internal and external communication
  • An understanding of Filemaker and Dotdigital is not required but would be an advantage
  • In-depth knowledge of GDPR