LIVE! Sr. Program Manager, Virtual Events

Job ID 2021-3484

Program Management United States New York, New York Atlanta, Georgia


MedscapeLIVE!, a Medscape Company, delivers MD and HCP audiences across all therapeutic areas. Access MDs and HCPs through MedscapeLIVE! Events.

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law. 


Position Summary:

At MedscapeLIVE! you will be responsible for managing project timelines, collaborating with multi-disciplinary work teams

across the organization to enable flawless execution of live events and client satisfaction. The applicant should be a

highly organized individual with the ability to prioritize and excel in a deadline-driven environment. The applicant should

also have excellent technical, problem-solving, critical thinking, and conflict resolution skills and be adept at internalizing

and distilling issues and providing real-time guidance to team members.


What You’ll Do:

  • Lead virtual conferences, leveraging technical and event expertise to produce high quality, tailored events in various therapeutic areas
  • Manage full-scale, detailed project timeline using an internal project management tool to track project milestones, deliverables, and critical tasks with other departments to ensure projects are delivered on time and within scope
  • Lead weekly status meetings with the core project team throughout the project lifecycle to ensure the project is on track and address areas of concerns on vertical timelines and technical challenges
  • Manage overall customer event experience which may include coordination of content delivery, event production, organizing and building exhibitor/sponsor virtual booths, updating virtual event platforms and scheduling pre-records
  • Responsible for ongoing reporting related to expense reconciliations, and post-event reporting (outcomes, registration, and overall project performance)
  • Keep up-to-date on virtual event technology, and capabilities to assist in new business opportunities and internal training and development


Who You Are:

  • A person who obtains satisfaction in delivering projects on time and within scope
  • Someone who thrives in leveraging technology to make the job easier
  • Someone who excels at developing and fostering positive working relationships
  • A true team player who jumps in and tackles any tasks
  • Comfortable in a highly deadline-driven environment, and able to pivot quickly between tasks and adapt to rapidly shifting priorities
  • Someone who has the ability to work overtime or travel, as needed



  • Bachelor degree required
  • 5+ years of event and program management experience that includes 2-3 years of experience in virtual events preferred
  • Experience in the healthcare or medical education environment strongly preferred
  • Strong technical knowledge in virtual and streaming platforms
  • Prior working experience in Aventri and Workfront is a plus
  • Experience with internal and external client-facing projects
  • High professionalism, ability to work independently, and easy rapport in building collaborative work relationships
  • Outstanding time management and organizational skills and possess an eye for details
  • Ability to work under tight deadlines in a high pressure environment
  • Excellent verbal communication, writing, and grammar skills