Sr Technical Project Manager

Job ID 2019-1482

Project Management Atlanta, Georgia


Description

WebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Description: Technical Project Manager, Client Delivery


The Technical Project Manager, Client Delivery is an integral member of the WebMD Consumer Revenue Delivery team.  In addition to the daily management of the Client Delivery Web Development team, this person will be responsible for collaboration with the Client Delivery teams to define and measure ongoing productivity metrics and key performance indicators for the Web Development team.  This role will consistently evaluate current operations of the Web Development Team and provide strategic recommendations on fundamental changes to the operations (process and systems) to drive increased efficiency and continuous improvement. 


Responsibilities

  • Manage and provide the necessary direction to execute against the daily book of work for the Client Delivery Web Development team. Including but not limited to:
    • Daily assignment of Web Development work via a project management software
    • Coordinating with internal teams and stakeholders to define prioritization and manage delivery accordingly
    • Attend program kick offs
    • Capacity management and escalation
    • Identify, assess and manage risks to the successfully delivery of Web Development projects, including knowing when and how to escalate when required
    • Approval of team timesheets via project management system
    • Serve as the primary point of contact for project and account managers seeking to engage the Client Delivery Web Development Team
    • Coordinate with custom development lead to develop solutions for programs requiring custom architecture/technical solutions
    • Provide development scoping for front end web based microsites
    • Management of the team resources
  • Manage team initiatives
  • Coordinate and communicate internally the details and dates for the delivery of critical path items and releases to the Client Delivery leadership team
  • Monitor, measure and communicate delivery against the strategic plan and the quality of outcomes, while maintaining a team roadmap
  • Consistently evaluate current operations of the Web Development team and provide strategic recommendations on fundamental changes to operations
  • Other duties and responsibilities as required

Qualifications

  • Bachelor’s Degree in Computer Science/Technology or a related field required or equivalent work experience
  • 5+ years’ experience in a combination of digital systems and project management
  • 3+ years of resource management, business operations or consulting experience with business knowledge in multiple disciplines working with senior leaders
  • Experience working in a fast-paced environment, preferably in the digital space
  • Strong communication and presentation skills, written and verbal with proven ability to translate technical requirements into logical strategy
  • Experience with product and system development lifecycles
  • Experience and high comfort level with Web Development processes, languages, front end development, quantitative analyses
  • Experience with project management software; WorkFront or Jira preferred

Experience with Several of the Following:

  • Work Front
  • Jira
  • Confluence
  • G-Suite (Google’s productivity suite)
  • Box
  • MS Office Suite
  • Stash