Sr. Director, Digital Campaign Strategy

Job ID 2020-2221

Strategy New York, New York


WebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

WebMD is looking to hire a Senior Director within the Marketing Sciences team to support its Consumer Services business. This is a leadership role with the following responsibilities:

  • Provide a strategic oversight and help manage WebMD’s “strategic campaigns” sponsored by Pharma and CPG clients
  • Partner with other analytical functions such as Business Intelligence, Statistical Services and Market Research to closely monitor the performance of strategic campaigns
  • Develop a sound campaign optimization strategy, as necessary, to maximize performance against primary and secondary KPIs
  • Collaborate with internal delivery teams and provide an oversight to ensure seamless execution of campaign optimization strategies
  • Serve as an analytical client-liaison and lead client meetings along with the sales team, to
    • Address campaign performance and optimizations
    • Articulate value and success of WebMD campaigns
    • Help secure the renewals

(Under normal circumstances this position will require traveling to client locations, 20% - 35% traveling time)

  • Keep a keen eye for emerging trends across campaigns and develop preemptive strategies to mitigate risk and to capitalize on opportunities
  • Manage and mentor direct report(s) and support other business needs as necessary


  • 10+ years relevant experience
  • Outstanding problem-solving and analytical skills
  • Highly proficient in Microsoft Suite, including Excel, Word and PowerPoint
  • Proven ability to construct detailed financial, response and/or impact models and present to internal teams as well as to client
  • High energy, disciplined self-starter with an entrepreneurial spirit
  • Successful track record of thought-partnership, team work and leadership
  • Excellent verbal and written communication skills (for both client- and internal-facing interactions) – ability to distill complex concepts into easily understandable presentations
  • Experience with a Healthcare Media Agency with direct-to-consumer focus is a plus