Associate Program Manager

Job ID 2018-13842

Other New York, New York


Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.  


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status


When you think about your strengths, do these characteristics describe you? “I am organized and have great attention to detail.” “I like knowing the rules, and ensuring they are followed.” “I have excellent communication skills and enjoy investigating and problem solving.” If so, we want you on our team! Medscape Education is seeking a motivated, adaptable, team-oriented Associate Program Manager to support our CME department. By joining Medscape Education, the leading provider of online medical education for clinicians (, you will work with members of the CME department and with other talented team members across multiple departments to ensure activities comply with all of the accreditation requirements and are of the highest quality. If you are looking for a career that provides you the opportunity to combine your natural organizational skills, ability to think on your feet to solve problems, and love of processes with your communication skills, this position will provide that for initiatives that truly make an impact on physicians, nurses, and other healthcare providers and, thus, the lives of those around you.



  • Assist the CME Department with maintaining accreditations by ensuring compliance in our activities and overall CME program
  • Assist in ensuring Accreditation Activity Files contain all required documentation
  • Processing, assigning, and returning CME/CE activity reviews
  • Review activities on the Staging site and approve activities to post on the Live site
  • Use our web-based project management tool to ensure processes are followed and reviews and postings are on time
  • Register physician, nurse, pharmacist, and physician assistant activities in the Joint Accreditation Program and Activity Reporting System (PARS)
  • Register and update MOC (maintenance of certification) activities in PARS
  • Communicate potential issues or compliance concerns and work with Program Managers, Scientific Directors, CME/CE Reviewers and other departments to address and overcome any issues
  • Input CME project-related expenses for activities as needed
  • Serve as a CME Department contact for external partners for monthly Provider Reports and liaison between Medscape’s data department and other Providers to address their reporting and technical questions
  • Complete other responsibilities or projects, as assigned


  • A person who obtains satisfaction in the on-time, accurate delivery of projects
  • Someone who excels at developing and fostering positive team dynamics
  • A true team player who jumps in and tackles new assignments and constantly looks for ways to help the department
  • Someone with excellent communication skills and a great attention to detail
  • Comfortable in a highly deadline-driven environment, and able to multitask and adapt to shifting priorities
  • Enjoys leveraging technology to make your job easier
  • Live within commuting distance to our New York City office
  • Have the ability to work overtime and occasionally travel, if needed



  • Bachelor Degree required or equivalent years of experience
  • Minimum of two years’ project and process management experience required; within the healthcare environment or medical education environment strongly preferred
  • High professionalism, ability to work independently, and easy rapport in building collaborative work relationships
  • Outstanding time management and organizational skills
  • Ability to provide creative solutions independently or within a team dynamic as issues arise  
  • Excellent verbal and written communication skills
  • Above average ability to use Microsoft Office software (Word, PowerPoint, Outlook, Excel)
  • Experience with web-based document sharing sites (such as Box) and web-based project management tools (such as Workfront) a plus



  • Knowledge of CME/CE accreditation rules desirable, CHCP certification a plus
  • Program Management experience within the healthcare environment or medical education environment strongly preferred
  • Experience with web-based document sharing sites (such as Box) and web-based project management tools (such as Workfront) a plus