Account Manager

Job ID 2021-3278

Account Management United Kingdom


WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Digital Marketing Account Manager
Based in the UK or the Netherlands

Job Description
The Digital Marketing Account Manager is responsible for the overall client satisfaction, strategy, and
programme delivery for assigned accounts. The Digital Marketing Account Manager is the primary
relationship owner and serves as the project manager for all deliverables. The Digital Marketing Account
Manager is responsible for defining client performance marketing strategies, evaluating the
effectiveness of client programmes, and recommending improvements or additional services as
Responsibilities include:
 Set client programme objectives and project timelines as part of start-up process
 Implement programmes to meet client objectives
 Deliver and discuss reporting when part of the engagement
 Proactively seek opportunities to improve client metrics
 Analyse marketing programmes regularly and prepare finding to client contracts
 Advise best practice online marketing strategies to drive conversion rates
 Project manage all responsible parties for on-time, on-budget deliverables
 Communicate client requirements to analysts, strategists, copywriters, developers, and
 Lead client strategy review sessions, internal and external start-up meetings
 Oversee all the activities for a given account to ensure client expectations are met
 Oversee client billing and forecasting
 Report client project P/L

 Strong performance in Bachelor’s degree programme required
 Very strong customer service orientation
 Project management experience
 Ability to work with creative elements

 Extreme attention to detail
 Proactive, take-charge attitude
 Demonstrated capacity for independent initiative
 Proven multi-tasking ability
 Strong written & verbal communication skills
 Strong presentation skills
 Strong interpersonal skills and ability to build relationships
 Proficiency in Word, Excel, and PowerPoint
 Proven ability to learn new tools and software quickly and independently
 Marketing, consulting, or client services industry experience a plus
 Experience in a start-up environment a plus