Director, Content Development

Job ID 2021-2808

Other United States


Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Do you enjoy coaching and mentoring others to reach their best performance? Are you passionate about using your editing, writing, and slide creation skills to educate the healthcare community on the most recent advances in medicine but also leading a team to do the same? If you have experience developing medical content for healthcare providers internationally and managing others, we’d love to have you join our team! Medscape Education is seeking a motivated, adaptable, team-oriented Director to both develop patient and medical education content (CME/CE) and manage a small team of scientific/medical content editors for our neurology and gastroenterology medical education projects. By joining Medscape Education, the leading provider of live and online medical education, you will have the opportunity to grow your career while contributing to initiatives that truly make an impact on physicians, nurses, and other healthcare providers and thus the lives of those around you.

What You’ll Do: 

  • Manage a staff of scientific/medical content editors (30%):
    • Convey individual goals and expectations, monitor work, mentor/train, and ensure standards are maintained
    • Be the escalation point for resolution of project implementation issues and conflicts
  • Develop continuing medical education for physicians (CME), nurses (CE), and pharmacists (CPE) that is clinically appropriate, instructionally sound, adherent to industry regulations, and completed within budget and time scale to the highest quality (70%):
    • Recruit faculty for assigned projects
    • Create content and/or edit (clinical and line edit) content received from faculty/authors for clarity, medical/scientific accuracy, alignment with learning objectives, product specifications, and consistency with the target learner audience
    • Writing summary statements to enhance content received from faculty/authors
    • Developing PowerPoint presentations for multimedia programs and figures for text programs
    • Performing fact-checking of your own and internal team members’ content
    • Incorporating revisions based on input from cross-functional internal and external teams
    • Writing assessment questions that measure educational effectiveness
  • Maintaining up-to-date knowledge of important clinical issues, relevant literature, clinical practice guidelines, approved therapeutic drugs and regimens, and therapeutic pipelines
  • Learn new therapeutic areas as needed based on project assignments
  • Continuously identify opportunities for process improvement
  • Travel in support of all of the above responsibilities (~15%)



Who You Are:

  • A leader who obtains satisfaction coaching and mentoring others to reach higher levels of performance
  • Someone who excels at developing and fostering positive team dynamics
  • Thrives in a role that relies on accuracy, attention to detail and consistency of work
  • A self-motivated medical writer and editor with a positive attitude, who has excellent organizational, time management, and communication skills and loves varied assignments
  • Someone who is highly skilled at interpreting complex scientific data and results for a clinical audience while incorporating data, visuals, and narrative
  • Someone who obtains satisfaction in completing your work on time with minimal errors
  • A true team player who jumps in and tackles new assignments and constantly looks for ways to help the department
  • Someone who is comfortable in a highly deadline-driven environment, and able to pivot quickly between tasks and adapt to rapidly shifting priorities
  • Someone who enjoys leveraging technology to make your job easier
  • Willingness to travel; estimated at ~20% for training opportunities and project assignments
  • Someone who lives within commuting distance to Newark New Jersey; Durham, North Carolina; Atlanta, Georgia or offices preferred

What You’ll Need to Succeed:

  • An advanced medical degree (MD, PharmD, RN, NP, PA, PhD) or a Bachelor of Science degree (life sciences, public health, or clinical sciences) with 8 or more years’ relevant work experience
  • At least 5 years’ experience as a medical writer and/or editor for a medical education/communications company, professional medical publisher, or academic institution/hospital/university center, medical society
  • At least 2-3 years’ experience mentoring others
  • Excellent editorial (editing and writing) skills, preferably in the area of online publishing or text manuscript development; familiarity with AMA style
  • Effective written and verbal communication skills (English; additional languages a plus)
  • Knowledge of ACCME standards
  • Strong problem-solving skills to independently and quickly deal with unforeseen issues to ensure that timelines are consistently met
  • Excellent computer skills that includes working remotely on shared networks and cloud-based systems, and a high degree of proficiency using Gmail and Microsoft Office suite required; and web-based data and document sharing sites and authoring tools (Accent Library, Read Cube, SharePoint, EndNote, Tableau) a plus
  • Experience with web-based project management tools (such as Workfront) a plus
  • High professionalism and easy rapport in building collaborative work relationships