Technical Producer – Graphic Ops

Job ID 2023-5724

Digital Production Newark, New Jersey


Position at WebMD

MedscapeLIVE!, a Medscape Company, delivers MD and HCP audiences across all therapeutic areas. Access MDs and HCPs through MedscapeLIVE! Events.

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Position Summary:
The MedscapeLIVE! Technical Producer, Graphic Ops is a key contributor to the overall success of the live business unit, the technical producer supports live events both domestically and globally. A key component of the position is to operate as a video tech during live events, controlling the switch to screens and DSM’s and the ability to deploy and manage Audience Response Systems (ARS) at live/virtual and hybrid events. Demonstrating extremely strong technical knowledge and hands-on experience to support the production staff at medical conferences, webinars and virtual conferences are the essential skills required for the MedscapeLIVE! events Technical Producer.

What You’ll Do:

  • Operate PPT during live events,switching between ppt/video/ARS to screens and DSM’s
  • Develop and maintain standard operating Audience Response procedures for live/ virtual/hybrid conferences and symposiums
  • Create reports, dashboards, and other tools to effectively collect feedback from attendees and measure progress toward team and organizational goals
  • Work on location and virtually on various video conference platforms to create live/simulcast webinars and virtual conferences
  • Strong project management skills and the ability to multitask in an event driven environment
  • Interact with professionals in the medical community to gain insight from the learners to advance our technology solutions
  • Support the production team in a variety of technical capacities in addition to ARS oversight
  • Create documentation on various instructional technologies

Who You Are:

  • Strong team player that takes on challenging projects with a positive attitude
  • Communicates well with medical professionals and has a desire to produce high quality live events 
  • In addition to being a team player, also a self starter who can take on a project and run with it
  • Someone who is comfortable in a highly deadline-driven environment, and able to pivot quickly between tasks and adapt to rapidly shifting priorities
  • Thrives in a role that relies on accuracy, attention to detail and consistency of work
  • Conversant in webdev as well as video production
  • Someone who will support the production team in leading the ARS integration at live and virtual meetings and help in the overall technical workflow in delivering in person/virtual and hybrid events


  • 5 + years working in multimedia deliverables and experience working on live/virtual and hybrid events
  • Set up, configure, and operate a wide range of audiovisual equipment, with a primary focus on video components such as cameras, video switchers, projectors, and monitors.
  • Experience with PPT and operating a switch during live events
  • Demonstrated in-depth knowledge of systems, tools, work routines and procedures related to meetings, events, hybrid events, and remote productions
  • Experience and implementation of Audience Response Systems
  • Digital content and video editing skills, Adobe Suite
  • Experience in data asset management
  • Webdev and familiarity with Javascript, HTML and CSS a plus
  • Excellent organizational skills for tracking events timelines and budgets, expertise in Excel and Microsoft Suites, Smartsheet as well as other organizational tools
  • Experience working on different streaming platforms, Livestream, Vimeo, VMix
  • Comfortable with all aspects of Zoom and remote recordings
  • Willing to travel domestically/globally
  • Up to 60% travel may be required