Director, Impact & Insights

Job ID 2023-5708

Other Newark, New Jersey


Position at WebMD

Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Position Overview:

  • Under the supervision of the VP, Outcomes & Insights, execute the vision for impact and insights measurement
  • Supervise and mentor 1-3+ research associates and analysts
  • Partner with Sales and Management teams in defining, implementing and delivering analytical capabilities for Medscape’s US and Global business
  • Provide oversight and hands-on management to strategic deals throughout their life cycle across pre-sale, post-sale execution and measurement, and renewal stages
  • Partner with colleagues on cross-functional teams (e.g. data analytics, reporting, business intelligence, audience engagement, marketing, product) to deliver funded reports and presentations
  • Conduct thorough analyses of initiative performance and strategy to generate actionable intelligence and clearly communicate and present insights to stakeholders and via reports
  • Develop sound understanding of Medscape Education’s product portfolio, historical performance according to various therapeutic categories and audience segments, promotional impact measurement methodology, and data capabilities of various analytics partners
  • Leverage learnings and best practices from current business to expand similar capabilities into other parts of the business
  • Tackle complex and ambiguous problems with a strategic and entrepreneurial mindset
  • Create recommendations and action plans for solving problems

Minimum Qualifications:

  • BA/BS degree
  • 10+ years relevant experience in applied research, insights generation, and/or applied analytics
  • Experience with claims data
  • Outstanding analytical, problem-solving, and critical thinking skills
  • High energy, disciplined self-starter with an entrepreneurial spirit and proven leadership skills
  • Experience in impact measurement and insights generation
  • Experience interpreting statistical analyses
  • Excellent verbal and written communication skills, with experience presenting to clients, partners, and stakeholders
  • Highly proficient in Microsoft Suite, including Excel and PowerPoint

Preferred Qualifications:

  • Advanced degree
  • Experience with Tableau workbooks and dashboards
  • Experience in healthcare-related fields
  • Experience in program evaluation, applied research
  • Experience conducting and guiding statistical analyses