Washington Hospital Careers

Description

• High school graduate or equivalent required.
• Business college, Associate Degree or greater in business or computer systems credential for Microsoft programs; medical terminology desired.
• BLS certification required – American Heart Association Healthcare provider
• Previous healthcare experience as secretary, unit clerk, account representative, or executive assistant.
• Acute healthcare setting with knowledge of medical and surgical procedures and equipment.           
• Ability to read, write and comprehend medical terminology.
• Emotional stamina to work in stressful environment.
• Effective communication skills in written and verbal performance.
• Staffing, timekeeping, and scheduling skills.
• Typing or keyboarding approximately 50 wpm.
• Working knowledge of the following computer programs:  MS Excel, MS Outlook, MS PowerPoint, MS Word required.
• Willingness to learn: Adobe, Acrobat, MS Access, MS FrontPage, MS Publisher, MS Visio, computer applications as installed, Trendpath, ANSOS and others as needed.

1. Works to support the mission and vision statement of Washington Hospital Healthcare System.
2. Performs systematic ongoing assessment of unit needs with focus on business function of unit and unit integration into Washington Health.
3. Audits assigned processes and aggregates data for leadership review.
4. Reviews institutional agenda, divisional business plan and unit goals and prepares reports related to ongoing needs and accomplishments.
5. Utilizes available resources to problem solve effectively
6. Completes timecard certifications in an efficient and qualitative matter
7. Completes continuous equipment inventory entries in CMMS (i.e.: AIMS)
8. Continuously files medical equipment records, and sustains accuracy in equipment inventory documentation needs
9. Conduct monthly audits of equipment binders to ensure that the equipment records are up to date
10. Process and submits medical equipment/ systems contract needs
11. Reviews and process invoices received

• Demonstrates competency in performing the skills necessary:
• Filing
• Telephone skills
• Transcription
• Ordering
• Computer software application skills to include Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft Power Point
1. Computer software application skills to include hospital applications by HBOC, ANSOS, and others as identified.
1. Demonstrates ability and willingness to learn new software applications and management methodology.
2. Performs timekeeping duties, equipment inventory entries in CMMS, equipment inventory filing, invoice processing, and observing memoranda of understanding for all employee classifications assigned.
3. Demonstrates current knowledge appropriate instrumentation and equipment involving clinical services.  Seeks professional help when unfamiliar with a specific equipment and/or customer needs.
4. Has delegated autonomy in development and projection of schedules but requires appropriate authorization(s) as established by Director.
5. Maintains appropriate records for review related to employee files and documents required to support the regulatory and compliant operation of the unit, within division guidelines and unit expectations.
6. Releases information as required while maintaining confidentiality of records.
7. Attends meetings as assigned.  Schedules and publishes meetings.  Records minutes and processes for distribution after review.
8. Prepares reports and presentations for administrative review.
9. Completes timecard certifications in an efficient and qualitative matter
10. Completes continuous equipment inventory entries in CMMS (i.e.: AIMS)
11. Conduct monthly audits of equipment binders to ensure that the equipment records are up to date
12. Process and submits medical equipment/ systems contract needs
13. Reviews and process invoices received
14. Improving the Organization: Participates in interdisciplinary performance improvement activities.
15. Improving the Organization: Participates in LEAN initiatives and looks for ways to streamline daily tasks.

1. Formulates a plan in collaboration with the Director that ensures that direct and indirect services are provided for the unit
2. Functions to establish and review priorities of the units’ needs in an organized manner based on available resources of time, personnel, equipment and supplies.
3. Adjusts time to accommodate needs of department.
4. Collaborates with Director/designee regarding departmental equipment and staffing needs.
5. Functions independently to establish and review priorities of the units' needs in an organized manner based on available resources of time, personnel, equipment and supplies

• Formulates a plan in collaboration with the Director and Senior Team Lead that ensures that direct and indirect services are provided for the unit
• Supports and may act as unit representative to Payroll to facilitate initial information entry and coordinates problem resolution for individual payroll corrections.
• Coordinates unit leadership’s calendar for appointments, interviews and ad hoc meetings as requested.  May independently initiate calendar events within the unit only.  Schedules other meetings as directed.

1. Coordinates the ordering of supplies and carefully controls usage.
2. Rejects incomplete paperwork for processing and check with Biomed leadership for guidance on completing such documentation needs
3. Consults with Lead Biomedical Tech, or Director with questions and/or issues that need to be addressed

1. Demonstrates an awareness and sensitivity to patients’ rights and patient confidentiality.  Keeps confidential all information acquired through job activities.
2. Demonstrates effective communication skills using interest-based communications and following chain of command.
3. Demonstrates professional responsibility by following Hospital, Divisional, and unit-based policies and procedures.
4. Demonstrates integrity and fosters teamwork among colleagues.
5. Provides quality customer service and responds appropriately to customer complaints and compliments.  Customers may be defined as physicians, healthcare givers, hospital departments, patients, visitors and /or vendors.
6. Demonstrates integrity and fosters teamwork among colleagues or vendors.
7. Remain calm under pressure
8. Provides courteous and quality customer service and responds appropriately to customer complaints and compliments. Customers may be defined as physicians, healthcare givers, hospital departments, patients, visitors and

Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.