Washington Hospital Careers

Division: Materials Management

Job Title:  Supply Chain Associate

Job Code: 508

Position Summary

Responsible for receiving, storing, and issuing hospital supplies and equipment. The Supply Chain associate is also assigned the responsibility of carrying out the functions and duties of the Mailroom.

In addition to performing the essential functions listed below, may also be assigned other duties as required.

Statement of Accountability

Reports to:  Distribution Supervisor/Manager

Qualifications

• Education
• Licensure
• Work Experience
• Skills/computer/ specific technical

• Other qualifications, miscellaneous

Specify if qualifications are Required or Preferred

Education:

Required: High School Graduate.

Licenses/Certifications:

Valid California Driver’s license with good driving record required

Experience:

Required: Demonstrated clerical and math aptitude.

Preferred: Six(6) month experience in warehousing, store-keeping stock control work, and customer service related.

Skills and Abilities:

Preferred: Working knowledge of medical device/supply terminology.

Essential Job Responsibilities

Achieving Results

Key Components: assess, plan, evaluate, demonstrate initiative, quality of work, productivity

1. Accurately checks incoming shipments againsts purchase orders.
2. Fills orders quickly and accurately from requisitions and pick-lists.
3. Monitors and maintains par level locations including automated supply stations as required.
4. Receives, stores, issues and delivers materials, supplies and equipment.
5. Checks merchandise received for conformity to specifications; reports shortages and damaged goods received and report other discrepancies.
6. Assists in packaging, marking and shipping merchandise returned for credit, exchange or repair.
7. Receives, sorts and distributes incoming mail and interoffice correspondence according to a pre-defined schedule.
8. Duplicates forms and other materials for requesting departments.  Maintains recrods of forms duplicated and delivers forms as needed.
9. Assists in maintaining the warehouse(s) and all mailroom areas in a clean and orderly fashion.
10. Performs clerical and computer related duties as assigned.

Demonstrates Skill

Key Components: competency, job knowledge, organizational skills, analytical skill, management of information, employee & patient safety

1. Drives Hospital owned vehicles in order to deliver supplies and pick up returns/daily mail.

Planning & Coordinating

Key Components: delegates, decision making, problem solving, management of resources

1. Assists in periodic and annual inventories.
2. Assists in maintaining appropriate records and performs filing and other routine clerical functions. Keep records on all incoming capital equipment within the Healthcare System.

Professionalism

Key Components: dependability, interpersonal skills, teamwork, patient first ethic, customer service, communication skills, punctuality/attendance, receptiveness to criticism, judgment, confidentiality

1. Provides support to all on-site and off-site departments
2. Demonstrates good judgement when communicating with patients/customers of various age groups by modifying deliveyr and complexity of information based on age.

Improving the Organization

Key Components: performance improvement, quality initiatives

1.       Participates in multidisciplinary performance imporovement activities.

2.       Participates in improving service by serving on committees or task forces, collecting data when appropriate and sharing ideas for improvement.

3.       Serves on Process Improvement / LEAN workshop teams as requested.

4.       Reports significant quality or risk related problems to the Quality and Risk Management Department.

Self-Development

Key Components: maintain license/certification, education and training

1. Attends all required meetings and in-services. Attends at least one educational program each year.
2. Seeks to improve performance by participating in self-development activities, in-service and continuing education that is appropriate to the area of service.

Regulatory Compliance

Key Components: JCAHO, Title 22, OIG, HIPAA, State/Federal laws, hospital policies

1. Demonstrates awareness of and compliance with regulatory standards, i.e. JCAHO, Title 22, Title 17, OSHA, EMTALA, HIPAA, and other services specific regulations
2. Performs other related duties.

Infection Control

• Prevents the acquisition of Hospital Acquired Infection by adhering to hand hygiene practices and infection control policies and procedures

1.      Demonstrates good hand hygiene practices and awareness of policies and regulations.

2.      Reports any potential infection control risk factors within the organization.

Patient First Ethic

Enhancing the patient Experience.

• Routinely performs acts of kindness to patients.

• Consistently exceeds patient expectations.
• Consistently recognized by patients, peers and managers for exhibiting compassionate patient care.
• Embraces organization changes in relationship to compassionate patient care
• Consistently listens and empathetically responds to patient concerns.

Consistently follows Patient First Ethic

1. Demonstrates good judgement when communicating with patients/customers of various age groups by modifying delivery and complexity of information based on age.
2. Ensure all interactions with patients along with internal and external customers are handled in a positive manner.  Providing high level customer service should always be a priority.

Prepared by:

Victoria Cayetano, Distribution Supervisor

Date:

11/11/21

Approved by:

Title:

Date:

Approved by:

Title:

Chief of Systems Ops & Support

Personnel Office Review:

Date:

Revised Date:

Lifting Objects/Patients

Back Injuries

Hernias

Understand A&P of the back, causes of back pain, preventive approaches, use of aids when lifting.

Preventive measures when lifting and use aids when lifting.

Slip/Trip/Falls 

Contusions, Sprains, Strains

Avoid undue speed.  Use handrails.  Clean up spills immediately.

Fires & Natural Disasters

Burns & All Types of Injuries

Recognize possible causes of fires.  Smoking materials, faulty equipment.  Employees should educate patients.  Compressed gasses are flammable & under pressure so must be handled with care.  Workers need to be familiar with disaster plans and know exit routes.

Electrical Hazards

Shocks & Burns

Be aware of unsafe equipment and appliances.  Attend electrical safety classes and seek assistance if any unsafe areas are noted.

Assaults

Minor Injury to Death

Employees need to be cognizant to potential dangers to ensure safety.  Awareness of existing security measures and defensive behavior can protect employee from assaults.

Needles & Sharps

Cuts, Punctures, Lacerations

Sharps should be discarded in designated containers.  Employees should exam & handle soiled linens & similar items as if they contained hazardous items.

Obstacles & Broken Objects

Abrasions, Contusions, and Lacerations

Arrange furniture to allow free movement about the room.  Keep doors & drawers closed when not in use.  Clean/discard broken objects properly (i.e. broken glass should be swept up - not picked up with fingers).

Possible Exposures to Infections Hepatitis/Tuberculosis/Cytomegalovirus/Varicella/AIDS/Herpes/Staph Infections, Lice/Scabies/Rubeola

Infection

Use Infection Control procedures as defined in Infection Control manual.  These include hand washing, protective clothing, knowing the risks.  Label linens and wastes properly.

Possible exposure to acids & other chemicals used within the hospital

Refer to SDS's

Employees should follow procedures as explained in their department Hazardous Material training and refer to SDS's before using/handling any chemical.  Follow procedures and do not use any chemical without proper labeling.

Latex

Dermatitis to death

Alert supervisor if you feel that you are allergic to latex materials. Use non-latex gloves for sterile procedures.

Soaps, Detergents, Cleaning Solutions

Dermatitis

Follow Departmental procedures.  Protective clothing is available if Dept. is unable to substitute agents that do not cause dermatitis.

Ergonomic Problems

Wide Variety of Musculoskeletal nervous disorders

Body mechanics, positioning of equipment / furniture, and repetitive actions can cause employees to experience a variety of physical problems.  Employees should follow safe body mechanics as described in hospital education.  Employees are encouraged to seek assistance from their supervisor if they feel a task is causing them to experience physical problems.  Work site evaluation may be indicated and this should be discussed with manager.             

Possible Chemical Exposure

Refer to SDS's

Employees work with a variety of chemicals within the lab setting.  Employees receive training upon hire and also are expected to review the Chemical Safety Plan yearly.  Employees are expected to follow safe working procedures as instructed.

Possible exposure to radiation

Sterility, Cancer, Shortened Life Expectancy

When appropriate, employees should wear film badges (they are monitored routinely) and use lead aprons, gloves, or shields.  Identify and appropriately manage radiation therapy patients and their secretions.

Possible Exposure to Chemotherapeutic Agents

Refer to SDS's

Employees involved in preparation or administration of chemotherapy drugs have potential for exposure.  Employees must undergo training in their department and should follow procedures as directed.

Exposure to Video Display Terminals

Eye strain & stress in addition to ergonomic complaints

It is unknown if significant visual dysfunction results from long-term use of VDT's.  Problems may be controlled with control of lighting and glare, the color contrast, and workers should have adequately corrected vision.  Employees should seek assistance from their supervisor if they feel VDT is causing problems for them.