Communications Operator
Description
Pay Range: $30.05 - $37.13 plus applicable per diem differential
Essential Duties
- Operates the current communication systems and backup
systems in case of failure. Operates public address system
and radio pagers.
- Records all long-distance calls made through the operator.
- Maintains patient restricted call list.
- Maintains Medical Staff list of office phone numbers and addresses.
- Maintains proper level of supplies
- Ensures that all requests for maintenance and service are phoned into vendor within 15 minutes of receipt.
- Ensures that response to caller is appropriate to age and needs of individual caller 100% of the time.
- Monitors and reports alerts for alarm boxes and medical panels located in the PBX area.
- Maintains and monitors multiple doctors On-Call Lists.
- Makes sure all departmental and hospital documentation is up to date.
- Provide connections to police, ambulance or fire department when emergencies are reported.
- Reports all maintenance problems to service vendor; arranges for routine service calls.
- Live Sign Language Interpreters - contacts vendor, sets up appointment time and date for onsite patient visit. Documents data for tracking.
Supply weekly/monthly Code totals for approved reporting requests
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