Washington Hospital Careers

Description

Washington Hospital Healthcare System Job Description  

Division: Patient Care Services  

Job Title: Business Assistant  

Job Code: 10G  

Position Summary  

The Business Assistant performs and provides non-clinical business  

support functions including, but not limited to, scheduling, staffing,  

and reporting for the assigned department. Frequently accomplishes  

projects by using computer programs. Participates as a departmental  

representative as assigned.  

In addition to performing the essential functions listed below, may  

also be assigned other duties as required.  

Statement of  

Reports to: Nursing Director  

Accountability  

Qualifications  

• Education  

• Licensure  

• Work Experience  

• Skills/computer/ specific  

technical  

1.  

2.  

High school graduate or equivalent required.  

Business college, Associate Degree or higher in business or  

computer systems credential for Microsoft programs; medical  

terminology preferred.  

3.  

4.  

.

Previous healthcare experience as a staffing clerk, unit clerk,  

account representative, executive assistant, or other  

administrative role.  

▪ Other qualifications,  

miscellaneous  

Specify if qualifications are  

Required or Preferred  

5.  

6.  

7.  

8.  

9.  

.

Ability to read, write and comprehend medical terminology.  

Emotional stamina to work in stressful environment.  

Effective written and verbal communication skills.  

Previous experience in staffing, scheduling, timekeeping, or  

payroll, preferably within a healthcare setting.  

Typing or keyboarding approximately 30 wpm.  

Working knowledge of the following computer programs: MS  

Excel, MS Outlook, MS PowerPoint, MS Word required.  

Knowledge of or willingness to learn: Adobe, Acrobat, MS  

Access, MS FrontPage, Microsoft Office products, MS Visio, ,  

Trendpath, ADP, Workday and/or other applications or  

programs as needed.  

10.  

11.  

12.  

Essential Job Responsibilities  

Achieving Results  

Key Components: assess,  

plan, evaluate, demonstrate  

initiative, quality of work,  

productivity  

1.  

Works to support the mission, vision, and values of  

Washington H Health.  

2.  

Performs ongoing and long term assessment of department  

staffing needs in collaboration with the Nurse  

Manager/Director and Staffing Office.  

3.  

4.  

Audits assigned processes and aggregates data for  

leadership review.  

Prepares and posts departmental quality reports as requested  

by leadership based on unit and/or divisional goals.  

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Job Description:  

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Business Assistant  

Essential Job Responsibilities  

Demonstrates Skill  

Key Components:  

competency, job knowledge,  

organizational skills,  

analytical skill, management  

of information, employee &  

patient safety  

1.  

Demonstrates competency in performing the skills necessary:  

a.  

b.  

c.  

d.  

e.  

Filing  

Telephone skills  

Transcription  

Ordering  

Computer software applications and programs to  

include Microsoft Word, Excel, Outlook, and Power  

Point  

f.  

Computer software programs for staffing, scheduling,  

and payroll.  

2.  

3.  

Demonstrates ability and willingness to learn new software  

applications and programs as technology changes or updated.  

Performs unit-based staff scheduler function, observing  

memoranda of understanding for all employee classifications  

assigned.  

4.  

5.  

Demonstrates current knowledge of unit care activities as it  

relates to staffing and scheduling..  

Has delegated autonomy in development and projection of  

schedules but requires appropriate authorization(s) as  

established by Manager/Director.  

6.  

Maintains accurate records related to schedules, employee  

files and other documents required to support the regulatory  

and compliant operation of the unit.  

7.  

8.  

Releases information as required while maintaining  

confidentiality of records.  

Assists with meetings as assigned: scheduling, publishing of  

meeting, and/or minute taking. Processes and distributes  

minutes in a timely manner.9.Prepares reports and  

presentations for leadership review as assigned.  

Planning &  

Coordinating  

Key Components: delegates,  

decision making, problem  

solving, management of  

resources  

1.  

Formulates a plan in collaboration with the Manager/Director  

that ensures that direct and indirect services are provided for  

the unit.  

2.  

3.  

4.  

.

Adjusts time to accommodate needs of department.  

Collaborates with Manager/Director/designee regarding  

departmental equipment and staffing needs. Assists to order  

department supplies or equipment as needed  

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Job Description:  

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Business Assistant  

Essential Job Responsibilities  

Planning &  

5.  

Assists with department’s staffing schedule on daily basis,  

Coordinating, Cont.  

coordinating adjustments with nurse staffing office personnel.  

6.  

Supports and acts as unit representative to Payroll to facilitate  

initial information entry and assist with or coordinate problem  

resolution for individual payroll corrections.  

7.  

Coordinates unit leadership’s calendar for appointments,  

interviews and ad hoc meetings as requested.  

May  

independently initiate calendar events within the unit only.  

Schedules other meetings as directed.  

8.  

1.  

Orders nonclinical departmental supplies as requested. .  

Professionalism  

Demonstrates an awareness and sensitivity to patients’ rights  

and patient confidentiality. Keeps confidential all information  

acquired through job activities.  

Key Components:  

dependability, interpersonal  

skills, teamwork, patient first  

ethic, customer service,  

communication skills,  

punctuality/attendance,  

receptiveness to criticism,  

judgment, confidentiality  

2.  

3.  

4.  

5.  

Demonstrates effective communication skills using interest-  

based communications and following chain of command.  

Demonstrates professional responsibility by following  

Hospital, Divisional, and unit-based policies and procedures.  

Demonstrates integrity and fosters teamwork among  

colleagues.  

Provides quality customer service and responds appropriately  

to customer complaints and compliments. Customers may be  

defined as physicians, healthcare givers, hospital  

departments, patients, visitors and /or vendors.  

Improving the  

Organization  

Key Components:  

performance improvement,  

quality initiatives  

1.  

Participates in interdisciplinary performance improvement  

activities as requested.  

Self-Development  

Key Components: maintain  

license/certification,  

1.  

2.  

Demonstrates an awareness of self-responsibility and  

accountability for improving own level of performance.  

Seeks to improve performance by participating in self-  

development activities, in-services and continuing education  

that is appropriate to the area of clinical responsibility.  

education and training  

Regulatory  

Compliance  

Key Components: JCAHO,  

Title 22, OIG, HIPAA,  

State/Federal laws, hospital  

policies  

1.  

Demonstrates awareness of, and compliance with, regulatory  

and licensing standards as it relates to the job classification  

(i.e., The Joint Commission, Title 22, OSHA, HIPAA, CMS,  

CDPH, CA Privacy law and other service-specific regulations).  

2.  

Prepared by: Nursing Management Team  

Date: 10/12  

Date:  

Approved by:  

Title: VP, CNO  

Personnel Office Review:  

Date:  

Revised Date: 10/4/01; 3/02; 9/03; 1/05; 11/07; 5/10; 10/12; Reviewed 10/17; Revised 9/25  

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Physical Requirements  

Job Title: Business Assistant  

Job #: 10G  

1. Physical Activities – General description. Show average time (0 – 8 hours) per workday.  

a. Sitting:  

None/minimal (0-1)  

None/minimal (0-1)  

None/minimal (0-1)  

None/minimal (0-1)  

None/minimal (0-1)  

Occasional (1-2)  

Occasional (1-2)  

Occasional (1-2)  

Occasional (1-2)  

Occasional (1-2)  

Frequent (3-4)  

Frequent (3-4)  

Frequent (3-4)  

Frequent (3-4)  

Frequent (3-4)  

Continuous (5+ Hrs)  

Continuous (5+ Hrs)  

Continuous (5+ Hrs)  

Continuous (5+ Hrs)  

Continuous (5+ Hrs)  

b. Walking:  

c. Standing:  

d. Bending:  

e. Squat, kneel,  

crawl:  

2. Weight lifted / force exerted. Show average time (0 – 8 hours) per workday:  

a. 0 -25 lbs. (light):  

b. 26 - 50 lbs. (med):  

c. 51 + lbs. (heavy):  

None/minimal (0-1)  

None/minimal (0-1)  

None/minimal (0-1)  

Occasional (1-2)  

Occasional (1-2)  

Occasional (1-2)  

Frequent (3-4)  

Frequent (3-4)  

Frequent (3-4)  

Continuous (5+ Hrs)  

Continuous (5+ Hrs)  

Continuous (5+ Hrs)  

d. Describe type of activity:  

e. Details of heaviest item/activity:  

3. Repetitive use of hands. Show average (0 – 8 hours) / workday:  

Pushing/Pulling  

Reaching above shoulder level  

Lifting  

Carrying.  

a. Both hands:  

b. Dominant only:  

c. Dexterity:  

None/minimal (0-1)  

None/minimal (0-1)  

Simple grasping  

Occasional (1-2)  

Occasional (1-2)  

Power grasping  

Frequent (3-4)  

Frequent (3-4)  

Fine manipulation.  

Continuous (5+ Hrs)  

Continuous (5+ Hrs))  

Describe any special activity:  

4. Repetitive use of feet (other than walking/standing), i.e. foot control. Show average time (0 – 8 hours)  

workday:  

a.  

Right  

Left  

Both  

None/minimal (0-1)  

Occasional (1-2)  

Frequent (3-4)  

Continuous (5+ Hrs)  

Describe any special activity:  

5. Vision requirements:  

Basic Vision Requirements; including Close Vision (clear vision at 20 inches or less)  

and Distance Vision (clear at 20 feet or more).  

Specific Vision Requirements:  

a.  

b.  

c.  

Color Vision (ability to identify and distinguish colors)  

Peripheral Vision (ability to observe up/down or left/right while eyes are fixed on a given point)  

Depth Perception (three-dimensional vision; ability to judge distances and spatial relationships)  

Describe any special vision requirement:  

6. Hearing requirements:  

Basic Hearing Requirements; including ability to hear alarms and pages, ability to  

hear communications, requests or instructions from patients, staff or public.  

Describe any special hearing requirement:  

7. Work Environment - This job requires exposure to the following environmental conditions:  

a.  

b.  

c.  

d.  

Blood or body fluids  

Wet, humid conditions (non-weather) f.  

Work near moving mechanical parts  

Fumes or airborne particles  

e.  

Toxic or caustic chemicals  

i.  

Electrical shock risk.  

Risk of radiation  

Vibration  

Outdoor weather conditions j.  

Extreme cold (non-weather) k.  

Extreme heat (non-weather)  

g.  

h.  

i. Noise level for work environment is:  

Very Quiet  

Quiet  

Moderate  

Loud  

Very Loud  

8. Other (if applicable):  

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Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.