Save for Later

Account Manager

Account Handling
London, United Kingdom
Req ID: 396


Account Manager

Company: Social Labs

We Are VMLY&R Commerce

At VMLY&R, we create connected brands. We resist the usual ways of seeing, doing and thinking — harnessing creativity, technology and culture — to reimagine the entire connected consumer experience. Our goal? To create work that becomes part of people’s lives, to drive value for our clients and, in the best of cases, to impact the world.



The Role

This job is for an ambitious experienced Account Manager. You will live and breathe social media and be highly passionate about the effectiveness of this medium. This is also a great opportunity to work as part of a team and thrive and grow in your career.

We’re looking for an experienced, driven Account Manager to nurture and develop two of our key accounts. The role will require you to come in and hit the ground running, helping deliver social campaigns across our client's portfolio. The successful candidate will be working to develop the global positioning of these account from our London office.   


  • Under the supervision of an Account Director, you will lead your clients’ projects and are responsible for their daily management. 
  • You coordinate various online, offline and social projects from briefing to delivery, including budget follow-up and planning. 
  • You ensure that the creative team/traffic manager/production manager/media are aligned throughout a project, to meet deadlines and coordinate work flow. 
  • You are responsible for overcoming any difficulties and finding solutions during the project while keeping your Account Director informed throughout. 
  • You build strong relationships and foster good team spirit with both clients and members of the agency to bring great ideas and creative work to life

Key Responsibilities  


    • You have a thorough understanding of the client’s business and the major trends shaping their market(s). 
    • You are the client’s main point of contact. 
    • You build relationships with clients based on trust and a mutual understanding. 


    • You are the creative teams’ main contact, providing direction on creative briefs, generating enthusiasm and earning their trust. 
    • You master a range of presentation techniques to inspire the client and sell creative work.  


    • You manage the agency’s billing system and are responsible for invoicing, and issuing PO’s, etc. 
    • You have an understanding of the financial forecast/overview of your clients. 
    • You keep a clear overview of all income, costs and expenses and track media spent (if any). 


    • You have a thorough working knowledge of all agency systems: plan briefings, reviews, follow planning procedures, etc. 
    • You are ultimately responsible for ensuring work is produced efficiently, on time, and within budget. 
    • You will work in close collaboration with your Account Director who will set in place a structured way of working. 


You are a passionate individual who approaches all tasks in a wholehearted and enthusiastic manner. You demonstrate initiative at every turn and a real ‘can-do’ attitude, as well as taking complete ownership of your remit.  As an individual you are highly motivated and a self-starter, although you recognise the need for management support when necessary. Leading by example you are the kind of person who constantly looks for and learns from new information or experiences and you strive to achieve excellence in everything that they do. 


Alongside these qualities you also possess the following skills, competencies and experience:  

  • 3-5 years’ experience – deep expertise in digital & direct marketing incl. activations, broad experience in ATL and adaptations of global campaigns. 
  • Fluent English is a must. Another European language appreciated. 
  • Comfortable in growing senior client relationships and business. 
  • Skillful project management – expert in scoping and delivering project on time and on budget. 
  • Proven experience in managing team members. 
  • Enthusiastic team-player. Curious and keen to grow & learn. Flexible and open to work in an agile environment. Hands-on.  

What’s in it for You?

Aside from the usual holiday and pension allowances, you will have access to a whole host of other benefits and activities such as:

  • LifeWorks our lifestyle benefits and employee assistance platform aimed at helping you feel supported mentally, financially, physically and emotionally (and you can get access to discounts with the likes of Topshop, Lululemon, Starbucks, iTunes, Nespresso, John Lewis and asos).
  • Our annual Well-being Programme filled with different activities and resources helping you to feel happy, healthy and supported in and out of the workplace.
  • [email protected] a mobile app that will give you and your immediate family access to a Virtual GP, Second Medical Opinions, Physiotherapy and Mental Health Support, all free of charge.
  • Annual Flu Jabs
  • Summer Fridays giving you flexibility to enjoy long weekends during those summer months.
  • Geometreats to recognise someone or a team that has gone the extra mile.
  • Reduced Gym Memberships to a variety of gyms across London.
  • Cycle to Work Scheme saving you between 20-40% on a new bike.
  • Eye Care and Glasses Vouchers.
  • As an employee of WPP group you will have access to a number of WPP Discounts.

You will also have a clear long-term career development plan through our quarterly ‘Career Conversations’ and access to our learning and development activities such as our Mentor Programme, Power Hours, Inspirational Speakers and online learning platforms.

You can also enter our quarterly ‘Pitch Your Passion’ competition for a chance to win up to £1,000. ‘Pitch Your Passion’ is a way for us to celebrate and support the wonderful talents, interests, entrepreneurship and creativity across our diverse workforce.

Our Commitment to Diversity, Equity & Inclusion


VMLY&R is an equal opportunity employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.


If you are unable or limited in your ability to access our career site as a result of a disability, we will be happy to assist you. Please contact our People Team at [email protected]  to request an alternate accommodation. Please note that only requests for an employment application accommodation will be returned.





Share This Job