Account Manager
Description
Responsibilities
- Operational excellence in daily blocking and tackling of account/s
- Gains and maintains knowledge of client’s business, industry and competition
- Responsible for ensuing conference reports and/or meeting notes are complete and distributed to clients and/or agency partners as appropriate
- Initiates/drafts scope documents and works with team to ready for client review and approval
- Initiates projects within the agency, according to standard kick-off protocol
- Responsible for day-to-day implementation of project deliverables; ensures deliverables are client ready
- Builds on financial management skills, including preparation of billing and monthly projections for review with supervisor
- Participation in key client meetings including status meetings and presentations of VML work
- Focus is on flawless execution of current projects.
Required Skills
- Is able to understand the business issues clients face in a variety of industries.
- Must be comfortable working on projects for a major client in the tobacco, nicotine and vaping category.Â
- Possesses superior communication skills, both internal and client facing.
- Has strong relationship management, organizational and project management skills.
- Manages up and knows when to escalate internal and/or client concerns.
- Is able to work effectively with a variety of internal teams and business groups, including Creative, Media and Technical Delivery Specialists.
- Is able to identify opportunities for growth and incremental opportunities with client partners.
- Has a strong interest in technology or digital marketing.
- Familiarity with ecommerce and online advertising is a plus.
Required Experience
- Bachelor’s degree or equivalent in a related field.
- Two to five years of full-time experience in digital marketing, media or advertising (digital experience strongly preferred).
- Agency experience (preferred).
Our Benefits
- Corporate gift matching program
- Paid time off for volunteering
- Paid parental leave
- Ranked No. 1 in advertising for our adoption assistance program
- Corporate discounts
- VML Diversity, Equity, and Inclusion (DEI) team, which guides, celebrates, and promotes cultural literacy; increases employee engagement; recruits and retains a diverse workforce; and builds internal opportunities for people to learn and grow.
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