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Senior Operations Manager

Project Management & Delivery
Detroit, MI
Req ID: 10265


Position at VMLY&R

Who we are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Where you shine

The Senior Operations Manager provides support necessary for client teams and fellow employees to report and successfully track and complete internal and client deliverables. They also provide a deep level of analysis, which enables client teams to make more educated decisions.

What your success will look like

  • Generate job numbers and grant appropriate access within SAP
  • Create SAP and status reports
  • Support ongoing RAFT maintenance
  • Consolidate and streamline repeatable tasks to develop process efficiencies
  • Continuously develop expertise in all internal systems
  • Break down complex sets of data into relevant insights for client teams
  • Other responsibilities as assigned

Who you are and what you bring

  • Bachelor’s Degree in Business, Finance, or equivalent experience
  • 2-4 years relevant experience in advertising or marketing
  • Advanced understanding of internal systems and Business Intelligence Software. i.e Tableau, Power BI

The base salary for this position at the time of this posting may range from $ to $ . Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click here for more details.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP . For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X

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