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Connections Manager, Community Management

Chicago, IL
Req ID: 4992


Position at VMLY&R

At VMLY&R, we create connected brands. We resist the usual ways of seeing, doing and thinking — harnessing creativity, technology and culture — to reimagine the entire connected consumer experience. Our goal? To create work that becomes part of people’s lives, to drive value for our clients and, in the best of cases, to impact the world.

The Connections Manager, Social assists in developing cross-platform social strategies customized to each client’s goals. As Connections Manager, you will have a passion for social media and how brands come to life in the space to engage with their audience.


  • Assist in developing communications and content strategies that leverage social platforms, influencers, and content partnerships to drive business results for the client
  • Develop content calendars and scheduling cadence for content as needed
  • Conduct comprehensive competitive research with implications for clients in the social and mobile space
  • Assist in developing and owning the social voice for a brand
  • Monitor social space for trends and cultural moments important to the brand & the brand’s target audience
  • Evaluate and present social findings and recommendations for implementation
  • Partner with Insights & Analytics to unlock insights through social listening and research that can be applied to social strategy
  • Develop and deliver effective and persuasive presentations (verbal and written) for teams and clients
  • Stay current on the ever-evolving social and mobile industry and inform clients about new industry developments that impact them with timely points of view.
  • Assist in creating community engagement and crisis response strategies for clients
  • Serve as a point of contact for in-the-moment and time-sensitive social media requests
  • Other responsibilities as assigned

As part of the WPP Group, VMLY&R offers one of the best overall compensation packages in the business.

Skills & Experience

  • At least two to three years of social media experience, agency experience a plus
  • Excellent written and verbal communication abilities
  • Understanding of paid and earned social media
  • Working knowledge of basic HTML, excel, and Keynote/PowerPoint
  • Experience with a social management system like Sprinklr, Spredfast or similar
  • Experience with an asset management and calendar software like Opal or similar

VMLY&R is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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