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Associate Account Manager (Healthcare)

New York, NY
Req ID: 8416


Position at VMLY&R

About Us: VMLY&R

VMLY&R Health is a global brand and customer experience agency that harnesses creativity, technology, and culture to create connected health experiences. But what does that mean? It means we're a creative agency that is built on the promise of collaboration and human connection. Creating connected brands isn't just what we do — it's what we're known for and who we are. We empower our clients to excel at the intersection of "brand" and "customer experience," starting with simple goals: Create work that becomes part of people's lives; promote value for our clients; improve health outcomes and, in the best of cases, help the world.

We're committed to building a united global network of creators and thinkers, regardless of their age, race, skin color, religion, disability, sexual orientation, gender identity or expression. With over 12,000 employees across the globe, our influence is made stronger by applying our collective experiences to tell stories that not only sell products and experiences, but also guarantee positive representations of all communities.

Our unique culture is rooted in a great deal of care for you and your success. Above all else, we are committed to strengthening your experience by ensuring your inner potential continues to be discovered.

We also offer about a dozen employee resource groups (ERGs) that allow you to tap into your personal identities, interests and passions. Our ERGs celebrate ethnic diversity, life as a working parent or caregiver, neurodiversity, the LGBTQ+ community, wellbeing, and more. Regardless of your interests, there is no shortage of opportunities to get involved, so tap into our global network and find where you can make your ideas come to life.

Associate Account Managers help coordinate the execution of campaigns/projects and provide general support to the account service team(s). They maintain daily/weekly status, organize team meetings, produce conference reports, execute and manage aspects of creative development and production projects, learn VMLY&R processes and become familiar with agency documentation, understanding the purpose of each document and when to use it, and more.

The Associate Account Manager is an entry-level role in Account Management and works closely with the Account Manager and Senior Account Manager.

The Associate Account Manager will gain direct experience in working with cross-functional teams to understand and address business and campaign needs while developing key skills in client-engagement, problem solving, and communications. The idea is that someone looking at an AAM role wants experience and opportunities to improve on and learn key skills.


  • Responsible for taking accurate meeting notes, capturing action items, and transferring actions to weekly status as appropriate.
  • Tracks revisions to jobs and ensures information is documented and communicated to team members.
  • Maintains/updates weekly status report.
  • Schedules and coordinates client meetings.
  • Assists with development and editing of business documents.
  • Assists in entry-level financial activities, such as drafting scopes and preparing filling for review with supervisor.
  • Ensures collaboration sites are kept current.
  • Researches client business to begin building self-knowledge of industry.
  • Participation in key client meetings including status meetings and others as needed/directed by supervisor

Required Skills & Experience

  • Has solid communication skills.
  • Has strong organization skills.
  • Has attention to detail, willingness to ask questions, ability to follow up and knowledge of overall account logistics.
  • Manages up and knows when to escalate client and/or internal concerns.
  • Shows initiative, enthusiasm to learn and ability to follow direction.
  • An interest in digital and technology required.
  • Has a bachelor’s degree or equivalent in a related field.

Our Benefits

As the world leader in communications services, we rely on the creativity of our people to deliver the best work for our clients. In return, we invest in our employees by offering them a diverse suite of benefits from best-in-class carriers, with enough choice and flexibility to keep them and their families healthy and happy today and tomorrow.

  • Corporate gift matching program
  • Paid time off for volunteering
  • Paid parental leave
  • Ranked No. 1 in advertising for our adoption assistance program
  • Corporate discounts
  • VMLY&R Diversity, Equity, and Inclusion (DEI) team, which guides, celebrates, and promotes cultural literacy; increases employee engagement; recruits and retains a diverse workforce; and builds internal opportunities for people to learn and grow.

VMLY&R is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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