SFO Incumbent Training Manager
Description
Join VMD Corp (VMD), an Xcelerate Solutions company, a recognized leader in transportation security since 2002, providing advanced screening solutions that leverage the latest technology to protect travelers and safeguard the nation’s critical air infrastructure.
*Applications will be accepted through June 30, 2026*
VMD is currently seeking applications from existing personnel performing Training Manager services at San Francisco International Airport (SFO).
What you will do:
Grow in a fulfilling career as a Training Manager at the San Francisco International Airport (SFO) working alongside a team of aviation security professionals. You will be responsible for supervising the Security Training Instructors (STIs) and providing a positive team environment by recognizing and building on the strengths and talents of the workforce while ensuring the integrity of VMD and TSA security systems and training methods.
Responsibilities specific to this role include, but are not limited to:
- Direct oversight of Security Training Instructors (STIs).
- Foster a professional and collaborative training environment while ensuring fairness and consistency.
- Coordinate training personnel conducting security screening in checkpoint, baggage, and layered security operations.
- Coordinate and conduct new hire orientation; establish employee access to required systems, OLC, email accounts, and training platforms.
- Track New Hire Training Program (NTP) progress and ensure 100% completion of all required training milestones.
- Coordinate New Hire Training, including TSO Level I and Level II requirements, and ensure all prerequisites are completed prior to advancement.
- Ensure employees are trained on TSA SOPs, VMD best practices, general orders, policies, and procedures; coordinate recurrent training requirements.
- Develop, distribute, and maintain weekly training status reports for AFSDs, TSMs, TSs, STI staff, TSA leadership, and executive leadership.
- Maintain strong working relationships with TSA stakeholders at all levels, including TSS-E personnel.
- Coordinate training requests, specialized training initiatives, and operational training requirements with TSA counterparts and TSS-E personnel.
- Monitor, mentor, and develop coaches to ensure consistency in On-the-Job Training (OJT) delivery.
- Assign coaches to TSOs and monitor progress throughout the OJT process.
- Ensure all APRs, including OAAs, are completed accurately and within required timelines.
- Oversee classroom training on a day-to-day basis and ensure a consistent training message is delivered.
- Fill in as an instructor as needed.
- Maintain effective filing systems and training records.
- Schedule and coordinate meetings with the Training Team, Management, remote locations, and TSA counterparts.
- Maintain personnel training logs and training compliance records.
- Coordinate make-up training sessions and ensure personnel attendance.
- Track remedial training, return-to-duty training, OJT progress, and certification requirements.
- Track TIP data and covert testing remedial actions and follow-up requirements.
- Identify training gaps, operational misunderstandings, and areas of confusion on the screening floor and implement corrective training actions.
- Maintain communication with all levels of leadership and frontline personnel to ensure training objectives are understood and effectively executed.
- Track and monitor training compliance metrics and provide recommendations for continuous improvement.
- Update and maintain the TSA Online Learning Center (OLC) for all employees.
What you will need:
- Be a U.S. Citizen or U.S. National
- Ability to obtain and maintain a Secret Clearance
- Be at least 18 years of age
- Have a High School Diploma or General Education Development (GED)
- Ability to work any day, Monday – Sunday, and any shift between 12:00 AM and 11:59 PM
- Ability to work independently and possess effective decision-making skills.
- Must have the ability to obtain dual-function certification.
Physical Demands:
- Must be able to lift up to 50 pounds
- Constant standing, lifting, twisting and bending.
Compensation and Benefits
- The anticipated annual salary range the Employer reasonably expects to pay for this position is $100k-$120k.
We offer:
- Competitive pay and comprehensive benefits per CBA/SCA guidelines
- On-the-job training (no prior experience required)
- Career development opportunities
Travel and Telecommuting:
- Telecommute Option: No
- Relocation: Relocation is not provided.
Working with VMD:
- VMD Corp, a wholly-owned subsidiary of Xcelerate Solutions, is part of the nation’s critical air travel infrastructure. Our Transportation Security Services team helps protect travelers at home and abroad, providing security services at multiple airports across the United States. As a trusted partner to the Department of Defense, Department of Homeland Security, numerous law enforcement and civilian agencies, and the Intelligence Community, VMD and Xcelerate Solutions’ customers are directly responsible for the security and safety of the United States.
Xcelerate Solutions and its subsidiaries are Equal Employment Opportunity/Affirmative Action Employers. We evaluate qualified applicants without regard to race, color, national origin, religion, age, equal pay, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or expression of another protected characteristic. As part of this commitment to the full inclusion of all qualified individuals, Xcelerate provides reasonable accommodations if needed because of an applicant's or an employee's disability. Xcelerate Solutions maintains a drug-free workplace.