Metrics Analyst
Description
At VMD, now a part of Xcelerate Solutions, you have the opportunity to thrive in your career and become a Game Changer. The quality and talent of our people is what drives our success. We embrace an employee-first culture and make it a priority to provide professional development opportunities that foster career growth.
We help protect American Citizens and the nation’s most critical infrastructure by working alongside our customers and delivering game changing solutions to strengthen their missions. We believe our passion and commitment to achieve our customers' goals and solve their most critical challenges defines who we are. We don’t just dream big, we act on it – through teamwork, dedication, and resilience.
In this Metrics Analyst role, you will have the opportunity to:
- Deliver metrics and analytics support to evaluate the effectiveness of NSF’s communications, outreach, and engagement efforts. This includes collecting and analyzing data from digital platforms, media monitoring tools, and stakeholder engagement activities; developing dashboards and reports for leadership; and translating complex data into actionable insights.
- Collaborate closely with communications staff to ensure metrics inform strategy, improve performance, and enhance engagement across diverse stakeholder audiences.
- Collect, track, and analyze data on events, web campaigns, social media engagement, press coverage, and other outreach activities.
- Provide expertise in measuring attitudes and actions among policymakers, Congress, the public, industry, scientific and education communities, media, and other stakeholders, and use findings to refine and enhance communications strategies.
- Evaluate communication plans, digital engagement campaigns, projects, and products, draft evaluation results in clear report formats for leadership.
- Provide integrated program expertise to support compiling, analyzing, and reporting the status of campaigns and projects.
- Analyze digital engagement policies, processes, and procedures, and recommend performance measurement goals and best practices.
- Identify, compile, and analyze performance data across digital platforms to inform decision making, grow audiences, and increase engagement.
- Prepare reports, dashboards, and visualizations that summarize key performance indicators (KPIs), trends, and insights.
- Collaborate with writers, editors, and digital media staff to ensure that metrics inform future content and campaign design.
- Maintain awareness of best practices in digital analytics, media monitoring, and performance evaluation.
Job requirements
- Proven experience as a Proposal Processing Administrative Support or in other similar position.
- Full comprehension of office management systems and procedures.
- Excellent knowledge of MS Office.
- Exemplary planning and time management skills
- Strong written and verbal communication skills
- Conduct research using internal sources in order to write and edit content.
- Gather, develop and check accuracy of information by coordinating with the meeting lead and subject matter experts and program officials.
- 3-5 years of experience distilling complex and/or technical subjects into plain language for a diverse range of audiences.
Basic Qualifiers:
- Education Requirement: Bachelor’s degree required. Masters Degree Preferred.
- Can Additional Years of Experience Substitute for Degree? Yes
- Minimum Years of Overall Experience: 3
- Desired Certification and Training: None
- Minimum Clearance to Start: Public Trust
- Work Status Allowable: US Citizen or Permanent Resident
Travel and Telecommuting:
- Travel: Some (between 10-25%)
- Telecommute Options: On site. Ability to work core hours: 8:30 a.m. to 5:00 p.m.
VMD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable Federal, state and local laws. VMD maintains a drug-free workplace.