Growth Marketing Lead

Marketing Chicago, Illinois Remote, United States


Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In Chicago’s top 10 places to work in 2021, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation. 

The Opportunity:   

Our team is seeking a Growth Marketing Lead to help Vivid Seats maximize existing growth channels and add new performance channels that drive incremental revenue/margin.  This is a key role and will open up “never before done” channels & methods for Vivid Seats as we continue our impressive growth.  This role will also help spearhead customer acquisition for our newest app in the daily fantasy sports realm.  Experience as a performance marketing generalist/growth hacker—and deep knowledge of 2-3 key channels is necessary—as is an experimental mindset coupled with entrepreneurial drive.  This role requires ‘left and right-brained’ thinking—creative ideation + keen analysis skills. 

How your role contributes to the success of Vivid Seats: 

  • Run Vivid Seats marketing campaigns end-to-end across affiliate, re-targeting/programmatic, mobile, and other performance channels 
  • Run Betcha (Daily Fantasy Sports) campaigns end-to-end across affiliate, programmatic, social, mobile and other channels 
  • Design experiments, develop strategies, and drive execution of the campaigns 
  • Own the results of ad channels post-launch, including budgeting, reporting, and efficiency optimization 
  • Interact cross-functionally with product, engineering, legal, analytics and creative to meet ambitious growth targets 
  • Work closely with agency partners to drive channel strategy and innovation 
  • Test and experiment channels aggressively to find winning growth tactics and strategies 
  • Proactively share industry news, best practices, competitor insights, and stay on top of evolving marketing technologies 

How your role expectations will progress as a Growth Marketing Lead in the first 30, 90, and 180 days: 

30 days in 

  • Complete new hire orientation, gaining the resources you need to be successful 
  • Learn how ticket marketplaces operate, how daily fantasy sports works—and how you’ll contribute to exceptional experiences for both ticket buyers & gamers 
  • Acclimate team and company norms, business objectives, and Vivid Seats values 
  • Review current marketing strategy and gain understanding of current and planned projects, cost and expected results 

90 days in 

  • Enhance our approaches, methods, or technologies to mitigate risks and improve efficiency 
  • Build, maintain, and leverage internal and external relationships to achieve progress and advance objectives 
  • Dive deep into the data and share input in daily stand-ups and weekly performance reviews, and comfortable making recommendations and highlighting insights 
  • Analyze media spend mix across channels and work to drive higher effectiveness & efficiency out of campaigns 
  • Work to significantly optimize retargeting campaign structure, and conduct tests to drive future performance (various DSPs, hold-out tests, etc.) 
  • Identify scalable channels within the DFS space and work to accelerate spend while maintaining efficiency 

180 days in  

  • Design and implement process improvements that positively impact the team 
  • Mentor others, playing an active role in elevating the skill sets of those you work with 
  • Establish standard operating procedures for testing to effectively challenge legacy strategies and promote innovative ideas across performance channels 
  • Compile industry challenges, news, opportunities, and trends for the team to utilize towards greater strategy development and optimization 
  • Continue to onboard new performance marketing channels and measure incremental impact 

What You will Bring: 

  • 3-6 years with demonstrated success as a performance marketer/growth hacker 
  • A strong understanding of digital marketing and optimization and hands-on knowledge in biddable media channels, with deep expertise in at LEAST two of the following: affiliate, programmatic, social, mobile 
  • Experience with widely used platforms in performance marketing such as Google Ads, DV 360, Criteo, Impact Radius, Facebook Ads Manager, etc. 
  • Proficiency in Google Analytics, Data Studio, Looker—and exposure to measurement/ incrementality/ attribution platforms. 
  • Prior use of MMPs (ex. Branch, Adjust, Apps Flyer) and Google Universal App Campaigns, Apple Search Ads, Facebook App Install Campaigns, etc. 
  • Experience in dynamic/high-velocity environments (travel industry/OTAs or ecommerce etc.) is highly desired but not essential 
  • A bias for action: you like to get things done, and you can analyze information, provide clarity back to the business and take ownership of outcomes 
  • Bonus A passion for our key verticals—music & sports, with an understanding of sports or gaming mechanics 

Our Commitment: 

We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.  

Vivid Seats provides competitive compensation; bonus incentives; FLEX PTO; mental health days; medical, dental, and vision insurance; 401K matching; monthly credits and discounts for attending live events; remote work and snack allowances; and a variety of additional workplace perks.