VitalSource Technologies Careers

VitalSource®, is hiring an AI Enablement Lead located in Raleigh NC, Chicago IL, Franklin TN, or Boston MA (preferred locations). Applicants outside of these preferred locations will still be considered.

The AI Enablement Lead plays a pivotal role in accelerating enterprise-wide AI adoption across non-engineering teams. This individual identifies high-impact opportunities to enhance workflows, designs scalable AI-driven solutions, and partners closely with business, technology, and governance stakeholders to ensure thoughtful, compliant implementation.

Key Responsibilities:

• Partners with leaders across non-engineering functions to assess workflows, identify high-value AI and automation opportunities, and prioritize initiatives based on business impact, feasibility, and strategic alignment.
• Designs AI-enabled workflow approaches that integrate with enterprise systems, data sources, and approved tooling environments, with clear requirements for implementation teams.
• Translates prioritized use cases into implementation-ready materials, including workflow definitions, process maps, requirements, data considerations, and acceptance criteria.
• Supports alignment of cross-functional AI initiatives with enterprise governance, privacy, security, confidentiality, and compliance requirements in partnership with relevant stakeholders.
• Leads targeted enablement and change adoption efforts within business functions to improve effective, sustained use of AI-enabled workflows.
• Documents repeatable patterns, standards, and playbooks that improve the scalability and consistency of AI enablement across departments.

Required Qualifications:

• Significant experience in technology, consulting, solutions architecture, technical program management, product management, or a related field.
• Experience leading cross-functional transformation, workflow improvement, or technology adoption initiatives across multiple business functions in a complex operating environment.
• Experience assessing business processes, identifying automation opportunities, and designing scalable workflow solutions.
• Strong written and verbal communication skills, including the ability to translate between executive, operational, and technical audiences.
• Experience working within enterprise environments with established governance, privacy, security, and compliance expectations.
• Demonstrated ability to define measures of success and use data to evaluate outcomes and drive accountability.

Preferred Skills:

• Experience in a private equity-backed software company or a similarly performance-driven operating environment.
• Familiarity with enterprise AI, workflow automation, integration, or service platforms used to support business process transformation.
• Experience in edtech, higher education, publishing technology, or other content- and workflow-intensive business environments.
• Experience contributing to an AI governance body, center of excellence, or similar cross-functional operating model.
• Practical experience supporting change management, stakeholder adoption, or enterprise process redesign.

Salary Range: $120,000 to $147,000

What We Offer:

• Culture: Collaborative, Inclusive, and Mission-driven. 
• More in your pocket: Competitive base salary and a strong variable component.
• We take care of all aspects of our people: Generous, well-rounded benefits such as Medical, Vision, Dental, Life, Disability, Critical Illness, Accident, FSA, HSA, ID Protection, Pet and Legal Insurance 
• Retirement: 401K match up to 5%.
• We support our families: 12 weeks of paid parental leave.
• Continued education: Use our tuition reimbursement program.
• The Importance of Balance: Start at 4 weeks’ vacation, 12 sick days, 11 company holidays, and 3 personal days.
• Flexibility: Flexible work schedules and remote capabilities (by team) - feel free to skip the commute and hit your deadlines from home.
• Wellness: Opportunities for fitness challenges and rewards.

Who We Are:

VitalSource Technologies, LLC has powered digital content delivery across the higher education ecosystem for over 30 years. Winner of the 2024 CODiE award for Most Innovative Ed Tech company, VitalSource delivers more than 28 million learning materials globally each year. With unmatched scale, the VitalSource Learning Delivery Network is trusted by thousands of content providers and institutions worldwide to deliver impactful learning experiences, fuel affordable access programs, and drive a learning advantage for every student. Learn more at http://get.vitalsource.com/  and follow us on LinkedIn.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish