Outbound Sales Agent
Description
Outbound Sales Agent (Revalidations)
Location: Dublin
Hybrid working in office every Tuesday, Wednesday and Thursday. Working from home on Mondays and Fridays
About VikingCloud
VikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to make informed, predictive, and cost-effective risk mitigation decisions – faster. Powered by the Asgard Platform®, the industry’s largest repository of anonymized cybersecurity and compliance event data, we continuously monitor and analyze over 6+ billion online events every day.
VikingCloud is the one-stop partner trusted by 4+ million customers to provide the predictive intelligence and competitive edge they need to stay one step ahead of cybersecurity and compliance disruptions to their business. Our 1,000 dedicated cybersecurity and compliance expert advisors understand that it’s not just about technology. It’s about transacting business and delivering an exceptional customer experience every day, without fail. That’s the measurable value we deliver. And that’s what we call, Business Uninterrupted.
This Position
We are looking for sales agents who are highly target driven, team players, with a minimum of 1-year Sales experience to join our team on a full basis. If you are ambitious, results-focused and enjoy a challenge, this job is for you!
Responsibilities
- Achieve individual sales targets across both inbound and outbound calls with multiple clients.
- Deliver an excellent level of customer service on all customer interactions.
- Working as part of a team, in line with company priorities.
Skills and Experience
- Active listener who communicates purposefully and confidently.
- Team player with a positive outlook, who enjoys working in sales and customer services environments.
- Strong attention to detail and the ability to multi-task.
- A passion for tech and software products.
- Strong decision-making and problem-solving skills.
- Ability to work flexible shifts, adhering to agreed schedules.
- Proficient in Microsoft Office Suite – Microsoft Word, Excel, Outlook.
- Excellence in the English Language – written and spoken.
- Sales/Customer service experience in a similar role would be a distinct advantage.
Preferred Experience
- Outbound Sales experience in a contact centre or door to door sales is preferable.
- Please clearly outline your previous experience on your CV.
Qualification
- Leaving cert or equivalent desirable
Working Hours
- Full-time working; 37.5 hours per week, 8-hour shift between 8 am – 17.00 pm stated in the contract. Usual working hours will be 9am -17.00pm Monday – Friday.
Benefits
- Career progression opportunities
- Death in Service
- Disability Cover
- Employee wellness programmes
- Free, on-site parking
- Hybrid working
- Pension
- Performance recognition through gamification bonus
- Permanent contract following successful probation.
- Recreation facilities.
- Regular staff social events
Park West is located on the New Nangor Road, easily accessible from the M50 (exit 9) and national motorways. It has excellent bus and Luas links, and thanks to our on-site train station commuters can be in the city Centre in just 20 minutes. Further detail can be found at http://www.parkwest.ie/getting-here/
You must have an appropriate working area and a good internet connection
VikingCloud is an equal opportunities employer.