Reporting Analyst

Contact Center India


Description

 

Reporting Analyst

Location: Vadodara

Shift hours: 2.00 pm to 11.00 pm

About VikingCloud

VikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to make informed, predictive, and cost-effective risk mitigation decisions – faster. Powered by the Asgard Platform™, the industry’s largest repository of anonymized cybersecurity and compliance event data, we continuously monitor and analyze over 6+ billion online events every day.

VikingCloud is the one-stop partner trusted by 4+ million customers to provide the predictive intelligence and competitive edge they need to stay one step ahead of cybersecurity and compliance disruptions to their business. Our 1,000 dedicated cybersecurity and compliance expert advisors understand that it’s not just about technology. It’s about transacting business and delivering an exceptional customer experience every day, without fail. That’s the measurable value we deliver. And that’s what we call, Business Uninterrupted.
 

Responsibilities

  • Working as a member of a team to deliver an excellent service on reporting.
  • Support the Internal & external management function for VikingCloud and its external customers.
  • Translate stakeholder’s requirements into reporting deliverables.
  • Provide Daily/Weekly/Monthly/Quarterly and ad-hoc reporting for key stakeholders that provide insights into key data points.
  • Visualize trends and reports utilizing MS PPT, MS Excel, and Power BI
  • Monitor data to identify changes in trends.
  • Effectively communicate the results of data analysis in written and verbal form to managers

 

Qualifications

  •  Strong skills in the usage of reporting and analysing.
  • 5+ years’ experience in a similar role
  • Good interpersonal, organizational, writing, communications, and briefing skills
  • Strong analytical and problem-solving skills
  • MS Excel proficiency (nested formulas, charts, pivot charts, data modelling in Power Query, DAX measures, VBA)
  • Ability to utilise SQL to create queries, including aggregations, and joins; understanding of CTE, stored procedures and Window function is a big plus.
  • Power BI
  • Data preparation, processing, and visualization
  • Must demonstrate excellent time management and be capable of working independently and as part of a dynamic team.
  • Strong focus on details
  • Excellent oral, written, and interpersonal communication skills. Must be able to clearly communicate technical issues to non-technical people.
  • Full professional proficiency in English

 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, political affiliation or opinion, medical condition, status as a veteran, and/or any other federal, state, or local protected class.