Salesforce Technical Manager

Sales & Business Development Chennai, India

Description

Salesforce Technical Manager

View, Inc. (NASDAQ: VIEW) is on a mission to transform buildings to improve human health and address climate change.

We started by revitalizing something that hasn’t changed for centuries—the everyday window—and in so doing, built the technology foundation for responsive buildings that are more experiential, more human-centric, and more energy-efficient.

View Smart Windows use artificial intelligence to automatically adjust in response to the sun, eliminating the need for blinds to increase access to natural light and views, while improving thermal comfort. They also transform into transparent displays for remote collaboration, internet browsing and more—and come with a cloud-connected smart building platform that can easily be extended to improve indoor cellular coverage, enhance building security, and completely reimagine the occupant experience.

The impact of our products is profound. View buildings are 20% more energy-efficient, and research has shown that employees working next to View Smart Windows experience half as many headaches, enjoy 37 more minutes of sleep per night, and are significantly more productive. Companies around the world—including Google, Netflix, Uber, Walmart, Stanford Health Care, and countless others—have already designed our products into 75M square feet of buildings. And we are just getting started!

OUR CULTURE AND VALUES

We are committed to our culture. We actively use our culture in how we conduct business.

  • Safety First
  • Customer Obsession
  • Drive for Excellence
  • Always Learn
  • Communicate Directly
  • Succeed as a Team

POSITION SUMMARY

You will be owning various strategic initiatives to drive growth and unit economics for the commercial organization. You will be responsible for the architecting, designing, development and maintenance of Salesforce CRM, CPQ, Managed Packages and DocuSign CLM applications. You will own the delivery of high priority, cross-functional projects with Legal, Deal Desk, Sales and other teams.

ESSENTIAL RESPONSIBILITIES

  • Trusted advisor and leader who partners with business stakeholders and executives to design a vision and architecture for a solution to a business problem
  • Partner with business stakeholders to strategize and implement solutions that support our evolving business. This will involve activities like gathering requirements, maintaining BRD’s, defining problem statements, technical as well process solutioning.
  • Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals
  • Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
  • Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully
  • Interact directly with clients, managers and end-users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications, and interactions with internal Salesforce instances
  • Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow
  • Collaborate with various internal departments, including marketing, product development, and operations, to ensure the Salesforce environment supports internal needs relating to functionality and performance
  • Implement solutions on Salesforce CRM, Salesforce CPQ, Docusign CLM, Service cloud including Field Service Lightning, Community Cloud, Construction Management (managed package) and Partner Portal
  • Engage with other service owners to understand & influence the solutions and implementation.
  • Drive application design, configuration, testing and deployment of Salesforce.com platform and DocuSign CLM applications.
  • Maintain & Manage enhancements on Apex, Lightning components, Lightning web components.
  • Train the end users on the implemented solutions
  • Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com and DocuSign CLM platforms

DESIRED SKILLS AND EXPERIENCE

  • Strong background in Cloud Computing solutions – cloud computing strategy, systems design, implementation, and management
  • 10 years of experience in supporting a large-scale CRM implementation, preferably as a manager, or technical architect.
  • 8+ years of hands-on implementation & developing experience on Salesforce.com platform including Sales cloud, Service cloud, Apex, VF, LWC, Aura components.
  • 8+ years of experience in managing an IT delivery team.
  • Familiarity with multiple implementation standards and methodologies
  • Programming Languages – APEX, Visual Force, Familiarity with ANT and Eclipse tools for working with the IDE
  • Preferred Salesforce Certified Technical Architect
  • Must be able to manage many moving parts and details at once.

EDUCATION

  •  Bachelor’s degree in computer science or equivalent

 

View, Inc.  is an equal opportunity employer

View does not accept unsolicited resumes and does not compensate third parties who have not been specifically retained to conduct a candidate search or provide other contracted services.