Description

General Manager - Peninsula Vet Care Emergency & Referral Hospital 
Location: Mornington Peninsula, VIC

At VetPartners, we’re passionate about supporting veterinary professionals to deliver exceptional care. We’re seeking a dynamic and experienced General Manager to lead our Peninsula Vet Care Emergency & Referral Hospital. This is a unique opportunity to shape the future of veterinary care in a thriving, purpose-driven environment.

Reporting to the Executive Director of Operations, you’ll play a pivotal role in driving operational excellence, fostering a high-performing team culture, and ensuring the delivery of outstanding veterinary services.

What You’ll Be Doing

• Culture & Team Leadership
  Lead and inspire a multidisciplinary team, ensuring clear role responsibilities, a harmonious workplace culture, and strong staff engagement and retention.
• Strategic Leadership & Planning
  Develop and implement site strategy and annual business plans aligned with our mission and values, with a focus on innovation and continuous improvement.
• Financial Management
  Drive revenue growth while managing expenses within budget. Oversee hospital expenditure, including capital investment proposals and return-on-investment analysis.
• Operational Oversight
  Manage day-to-day hospital operations, including workflow optimisation, staffing levels, and business functions to ensure seamless service delivery.
• Client Service & Business Development
  Build and maintain strong relationships with referral partners, clinics, and primary care hospitals to support business growth and community engagement.
• Regulatory Compliance
  Ensure all licenses and regulatory requirements are met, including medicine records and adherence to WH&S and internal policies.

What We’re Looking For

Essential

• Minimum 5 years’ experience in a senior business management role
• Qualifications in business management or human resources
• Proven leadership skills with experience managing large teams
• Expertise in workforce planning, employee relations, and change management
• Strong financial acumen and experience in budgeting and cost control
• Strategic thinker with the ability to develop and execute effective plans
• Excellent verbal and written communication skills
• Highly organised and self-directed with strong time management

Desirable

• Experience in the veterinary or healthcare industry
• Knowledge of WH&S policies and regulatory frameworks
• Background in marketing and business development
• Familiarity with employee engagement and wellbeing programs
• Ability to analyse and interpret data to inform decision-making
• Experience designing scalable, repeatable solutions to operational challenges

Why Join VetPartners?

• Shared Purpose: Join a passionate community dedicated to making a positive impact on pets and their owners.
• Collaborative Culture: Work in a supportive environment where innovation and personal growth are encouraged.
• Rewarding Work: Know that your contributions directly support a meaningful mission every single day.
• Career Growth: Grow with us through ongoing training and professional development.

How to Apply
Ready to take the next step in your leadership journey? Click Apply to submit your resume and a cover letter outlining your relevant experience and why you’re the right fit for this role.

VetPartners is committed to Equal Employment Opportunities.
We value diversity and are dedicated to creating an inclusive, flexible workplace where everyone feels welcome and supported. We encourage applications from people of all backgrounds, experiences, and abilities.

Note to recruitment agencies: We are not accepting candidates from agencies for this role. Unsolicited resumes will not be considered, and no fees will be paid.