Practice Manager
Description
We have an exciting opportunity for an enthusiastic and motivated full-time Practice Manager to join our wonderful team at Forest Hill Veterinary Hospital.
We are a highly regarded, busy, small animal veterinary practice in East Melbourne. Our clinic is well equipped with all the equipment needed to work up cases to high clinical standards, including digital X-ray, dental X-ray, dedicated surgical suite, IM3 dental base, capnography/Bionet monitoring machine, Ultrasound and endoscopy.
Our culture is one of personal & professional development, with our cohesive and collaborative team sharing skills across different specialities including surgery – soft tissue & orthopaedic, oncology and reproduction.
Benefits of Joining Us:
- Competitive hourly rate and benefits package
- Supportive and collaborative team environment
- Access to training centres, online courses and dedicated Practice Manager programs
- Opportunities for career growth and development
- Flexible working hours to suit your lifestyle
- Staff discounts, including Health and Wellbeing benefits
- Employee Referral Bonus’
- Paid parental leave and return to work bonus
Your responsibilities:
- Supporting and coaching the team
- Ensuring smooth day to day running of the practice
- Stock management, rostering, and other practice administration tasks
- Managing business financials with your Regional Manager such as budgeting and P&L reporting
- Identify staff training needs
- Providing exceptional customer service and care to all clients and patients
- Local area marketing activities
- Growth mindset and the development of new business to business opportunities
About You:
- A genuine, warm and supportive style that enjoys caring for people who care for animals.
- At least 2 years in a practice leadership or head nurse role in a veterinary or animal related field
- Be committed to high standards of service excellence and clinical care
- Experience with practice management systems or appointment book management skills and are computer confident
- Have strong problem solving, decision making and organisational skills
- Good understanding of people and employment obligations
- Good knowledge of workplace health and safety regulations
- Experience or interest in change champion and project management
Apply Now!